Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Great Customer Service Good Product
on August 26, 2020
Posted by: Brod9036
from New Jersey
I've had this unit for about a year and am very happy with it. Liz helped me quickly resolve my issue with the AC.
Response from newair.comBy NewAir, Customer Service, August 26, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
4
Great customer service!
on April 20, 2021
Posted by: Dalton
from Cantonment
I have owned this air conditioner for several years and it had flashed an error code. Customer service was friendly and easy to deal with and sent me the parts to fix it. The parts were affordable and the person I spoke to was great!
Response from newair.comBy Newair, Customer Service, April 21, 2021
Thank you for taking the time to leave a review on your AC-14100H. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Great air conditioner
on May 17, 2021
Posted by: Biker
from Pelham, New Hampsure
the unit works great. would recommend it all
Mark Fuller
Mark Fuller
Response from newair.comBy Newair, Customer Service, May 17, 2021
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Posted by: Cali User
from Brentwood, California
Verified Purchase:Yes
Was delivered faster than promised and performs as good or better than specified.
I am cooling a 400 sq ft garage (partially insulated) to make it a tolerable gym. Where I am living, our temps are ranging from 85 to 106 at this point in the season. I set the unit to start cooling two hours before I get home and it is MUCH more tolerable now.
Highly recommend this unit. Easy to setup and use. Very comprehensive controls and instructions.
I am cooling a 400 sq ft garage (partially insulated) to make it a tolerable gym. Where I am living, our temps are ranging from 85 to 106 at this point in the season. I set the unit to start cooling two hours before I get home and it is MUCH more tolerable now.
Highly recommend this unit. Easy to setup and use. Very comprehensive controls and instructions.
Response from newair.comBy NewAir, Customer Service, September 24, 2020
Hi, Thank you for taking the time to leave a review on your AC-14100H. We are also grateful for your trust in our brand. Thank You for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
GREAT HARD WORKING MACHINE
on April 18, 2021
Posted by: TOD P.
from Pasadena, CA
I bought the NewAir Portable Air Conditioner and Heater, to cool and heat my garage turned office. It does a great job of maintaining the temp. I have a ton of computer equipment that I need to keep at a stable temp, and this machine does amazingly well. The customer service is amazing too, very quick to respond with any questions or issues.
Response from newair.comBy NewAir, Customer Service, April 19, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
love it especially in hot days
on September 11, 2020
Posted by: rayray
from manchester ct
works great in my home, i love it , will be buying one for a guift, don't take much space,
Response from newair.comBy NewAir, Customer Service, September 11, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
Unit is perfect for my needs.
on March 8, 2021
Posted by: Lori222
from Florida
This unit was a gift to me, I appreciate it so much. Live in Florida and really need it. Unfortunately the sensor light came on as soon as I hooked it up, customer service has been wonderful helping me!
Response from newair.comBy NewAir, Customer Service, March 8, 2021
I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
4
A portable heat pump that works for the small shop
on April 3, 2020
Posted by: therealmartian
from white salmon, wa
I installed this unit in my shop where my 3d printer requires a controlled environment...it's easy to set it...and forget it.
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
Response from newair.comBy NewAir, Customer Service, April 3, 2020
Thank you for the review and for sharing your thoughts about the unit AC-14100H. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting newair.com