Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Works great
on November 27, 2018
Posted by: Mattandem
from Dallas Texas
Gender:Male
I use this unit to help keep my garage warm while I’m working out in the garage. It’s doing a great job at that.
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, December 21, 2018
Thank you for sharing your thought about the unit!
Written by a customer while visiting newair.com
Customer Rating
4
Nice Size
on December 11, 2019
Posted by: CelticGrl2
from Washington
Love the machine, easy instal and use. Fits anywhere and easy to move if you need to.
The direction manual could be written clearer. If you follow the manual it doesn't separate using the system for heat or air conditioning...which it should. I loaded the water container and the machine kept shutting off when it reached 40 degrees. When in fact you don't want to fill the water basin for heat. The document does NOT mention that.
The unit itself though was a great buy and the install super easy. I'd definitely recommend it.
The direction manual could be written clearer. If you follow the manual it doesn't separate using the system for heat or air conditioning...which it should. I loaded the water container and the machine kept shutting off when it reached 40 degrees. When in fact you don't want to fill the water basin for heat. The document does NOT mention that.
The unit itself though was a great buy and the install super easy. I'd definitely recommend it.
Response from newair.comBy NewAir, Customer Service, December 17, 2019
Thank you for the 5-star and for sharing your thoughts about the unit, we will work on updating the manuals. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
5
High Performance
on March 21, 2019
Posted by: Thom
from Kentucky
Gender:Male
We bought this newair 14000 BTC AC after trying out GE similar AC. Newair AC is portable but the performance was close to split model AC. We think it is a very good value for the reasonable price.
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, April 1, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
3
AVERAGE UNIT
on September 19, 2018
Posted by: TMAN
from SEDALIA , MO.
Gender:Male
HAS A HARD TIME COOLING 400 SQUARE FEET . SHOULD HAVE BOUGHT A UNIT WITH AN INTAKE AND OUTPUT HOSE VENT.
No, I would not recommend this to a friend.
Written by a customer while visiting newair.com
Customer Rating
5
Great
on March 5, 2019
Posted by: Talal
from Orlando, Florida
Gender:Male
I live in Florida and it gets really hot here, I use it outdoors in my Lannai that is covered on top, and it works perfect.
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, March 7, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Written by a customer while visiting newair.com
Customer Rating
4
Great product overall!!
on September 17, 2018
Posted by: Anier
from Texas
Gender:Female
I bought this about two months ago and it's been doing a great job cooling my room, I actually use it to help my main AC and I got the results I expected, the only problem I had with it is about two weeks ago, it started to expel a really bad odor that I had to shut it off because it was unbearable; after 24 hours I turned it back on and it was back to normal, have no idea what went wrong there, otherwise, it's doing what it's supposed to do. Can't wait to see how it does as a heater.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Good title
on July 30, 2019
Posted by: Rons99
from Bridgewater NJ
Works great. Just more noisy than I thought it would be.
Written by a customer while visiting newair.com
Customer Rating
5
We LOVE it!
on September 19, 2018
Posted by: Tonka
from Florida
Gender:Female
This is such a Fantastic product! You will Love this product!
I would recommend this to a friend!
Written by a customer while visiting newair.com