Customer reviews from newair.com
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
116
4 Stars
35
3 Stars
5
2 Stars
3
1 Star
13
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
100% satisfied with customer service and product
on January 17, 2012
Posted by: B&B
from Kamiah, Idaho
Called customer service prior to ordering. I was concerned about noise level. On high, this unit runs at 56 db which is not intrusive. Free shipping both ways if I am not satisfied sold me. Unit was delivered quickly, within promised time frame. My home is in north central Idaho. Summer days are upper 90's. I have a large open area which includes living room, kitchen, laundry room, also high ceilings, close to 600 sq ft. Only used four times since receiving (no electic bill as yet) but happily found the temp. in my home was cooled to 77 when outside was 94. The reservoir for quicker cooling works well, runs about an hour or more then needs refilling. I drained the unit and found the process easy although after only four days not much water to drain. Installation was easy and with wide windows (45) the adapter was more than sufficient. I don't normally write reviews but am so satisfied with this company and product I felt compelled to do so. I plan to order another type of cooler for each of the two bedrooms.
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
4
Portable air conditioner
on August 20, 2019
Posted by: Annette
from Undisclosed
It works great. Would be better if it had a quick connect so you could move it to another place easier.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting a review on your NewAir product!
Written by a customer while visiting newair.com
Posted by: Peggy B
from Undisclosed
Verified Purchase:Yes
It came well packaged & was pretty easy to install. Hubby was very pleased with it. It's portable. So can be moved from room to room which I most certainly love and it also comes with a remote control. I love the fact that the in built thermostat regulates the temperature and the sleep mode helps conserve energy in our living space.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you so much for taking the time to leave us this amazing review on the NewAir AC-14100H. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: Thom
from Kentucky
Verified Purchase:Yes
We bought this newair 14000 BTC AC after trying out GE similar AC. Newair AC is portable but the performance was close to split model AC. We think it is a very good value for the reasonable price.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
4
Good coverage for being 1 Star Review4 Star Review,0 Star Re
on June 26, 2019
Posted by: Woody
from Undisclosed
I have purchased a few of these over the years . When they work they do a pretty good job . I have 2 that went bad and stopped cooling and the digital read out went out . And they do make a noise like the ball bearings in the fan motor needs grease . If not for that I would give them a 5 .
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting a review on your NewAir product!
Written by a customer while visiting newair.com
Posted by: Biker
from Pelham, New Hampsure
Verified Purchase:Yes
the unit works great. would recommend it all Mark Fuller
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Posted by: vodkoce
from Undisclosed
Verified Purchase:Yes
This AC unit is good at keeping the room cool but I'm disappointed in the lack of replacement parts availability. Most exhaust hose diameters are 5" or 6" and this one is 5.59" which makes it very difficult to a get a new window installation kit. If I cannot find a replacement kit, I'll have to find a new AC to buy making this a bad purchase
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Posted by: Rich Z
from Crawfordville, FL
Verified Purchase:Yes
I have used this model in my garage since I had it built and although it won't cool a 1500 sq ft building down to 75 degrees, it certainly is enough to take the edge off in those hot Florida summer days. Which is all I want from it. I have tried some other brands, and they just didn't push enough air, or the "cold" air coming out just wasn't really COLD. No, they won't last forever, but when one goes bad, normally because of fan noise building up, I just buy another of the same make and model, and that will do me just fine.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting newair.com