Customer reviews from Newair
NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.4 out of 5
4.4
(238 Reviews)
Open Ratings Snapshot
Rating breakdown 238 reviews
5 Stars
164
4 Stars
45
3 Stars
4
2 Stars
8
1 Star
17
89%of customers recommend this product. 
(
133 out of 149
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5 out of 5
5
Great For Second Floors
on May 13, 2021
Posted by: Rockyladd
from Fenton
Verified Purchase:Yes
I have a two story home which I don't have zone heating and cooling. This is portable air conditioner has made my bedroom how much better place to be. Before I had this portable air conditioner, I would never stay in my bedroom. Now I can Sleep at night and actually need a cover. Besides that I actually do not have a ugly unit hanging out my window in the front of my house.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Best decision I ever made
on August 19, 2020
Posted by: Paula P
from Uniontown PA
Verified Purchase:Yes
Have a 100+ yr old hse. Had central air put in last yr. does not cool our upstairs bedroom quite as cool as we hoped. Plus we have two GSD who sleep in the room. It gets hot in there. Saw a review on this on YouTube with OUT OF GOSHEN. They loved it, so I figured I would try it. Easy install. Easy to use. Sounds like a regular window unit so to me it’s white noise. Cools the room perfectly. I love this and should have bought it last yr!! The ONLY issue is that the remote control screen does not light up when using it so at 1am if you want to change anything your gonna need a light on. Other than that I have no issues and highly suggest if your on the fence to buy one that you just buy it. You won’t be sorry. Just ask my dogs. No more panting or up n down all night looking for a cool spot on the floor lol
Response from NewairBy NewAirCustomer ServiceAugust 19, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
We Love Our Unit
on June 13, 2018
Posted by: Erica
from Alabama
We love our NewAir AC Unit! We keep our unit in our bedroom and it helps keep our room cool during the very hot Summer nights. Its quiet and I love the remote control. I have recommended this unit to my family and friends!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Unit !
on November 2, 2013
Posted by: gino
from Undisclosed
I would highly recommend this unit if you have an area that needs cooling. You wont be disappointed.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
kendrickemery26@gmail.com
on August 18, 2018
Posted by: KenKen
from Kansas City
This unit is starting to produce its own water, which means I have to drain it around the clock. What causing this issue? On the other hand it does cool off the area I wanted to cooled.
No, I would not recommend this to a friend.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Ken,

Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Ken,

Your AC dehumidifies as it cools, and will produce water. It will need to be drained periodically, or it can be set up for continuous drainage. Please see instructions in your manual. If you need further assistance, please contact support@newair.com.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Outstanding product
on May 17, 2021
Posted by: Johnh
from Little elm tx
Verified Purchase:Yes
Have had for several years and have found that it performs very well.
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for taking the time to leave a review on your AC-14100E. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for taking the time to leave a review on your AC-14100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Way better than I was expecting!!
on November 3, 2013
Posted by: Carmen
from Undisclosed
I live in Idaho where most houses don't have AC, but this summer has been 95+ degrees outside. With the inside of our house being 85 degrees, I knew I had to do something. We ordered this and it was at our house in just 3 days!! I was expecting it to drop the living room down to a tolerable temperature, but it keeps the entire 1400 square foot main level of our house at 70 degrees!! It's so amazing and soooooo much happier now! I definitely recommend this!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
I would buy this product again which I have already.
on February 25, 2022
Posted by: Gil stay cool
from Garden Grove CA.
Verified Purchase:No
Love that is easy to move around and it come with everything you need. And cools the room down.
I would recommend this to a friend!
Response from NewairBy newairpwrnewairpwrOctober 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100E. Thank you for choosing Newair!
Response from NewairBy newairpwrnewairpwrSeptember 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
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