Customer reviews from Newair
NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
164
4 Stars
45
3 Stars
4
2 Stars
8
1 Star
17
89%of customers recommend this product.
(
133 out of
149)
Customer Reviews for NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
3
Review
on August 30, 2018
Posted by: Troy
from Minnesota
My unit is still in the box! No comment to give. It took along time to receive it.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Al in RI
from Hopkinton, RI
Verified Purchase:Yes
Everything as expected...a bit noisy, but they're all noisy...nothing we can't live with. Very easy to set up and install.
Response from NewairBy NewAir, Customer Care, June 15, 2020
Hi, Thank you for taking the time to leave a review on your AC-14100E. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Foti G
from Tampa Fl
Verified Purchase:Yes
I installed this unit in my double garage
And it’s amazing keeps it very cold
Living in Tampa Florida.
And it’s amazing keeps it very cold
Living in Tampa Florida.
Response from NewairBy Newair, Customer Service, June 28, 2022
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Don't buy
on August 28, 2018
Posted by: Meg
from Westport ma
This product does not cool at all ,very disappointing since we paid so much for it.wont even cool a small room,would not recommend.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello Megan,
We apologize for your experience with our product. Please contact support@newair for further assistance.
We apologize for your experience with our product. Please contact support@newair for further assistance.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello Megan,
We apologize for your experience with our product. Please contact support@newair for further assistance.
We apologize for your experience with our product. Please contact support@newair for further assistance.
Written by a customer while visiting Newair
Customer Rating
5
Working well so far!
on January 19, 2011
Posted by: E.S.
from Missouri
Just received this in today and I'm very impressed so far! This did require a little patience to get it installed, but it was worth the wait. My master bedroom is about 300 square feet and this unit is more than enough to handle the room size (I was afraid it wouldn't work so I bought a large unit). I'm glad to say that it cooled down my room from 90 to 77 in in less than 30 minutes. In searching around for portable air conditioners, I was also pleased to find that the EER on this machine is on par with window models of the same BTUs. Thank you, Air-n-water, I am very pleased! This will help us out tremendously during the summer.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: PJS69
from Arizona
Verified Purchase:Yes
I just installed mine. Works great. Just some one needs to design an air tight window kit for an RV. I bought this unit to help in the Arizona heat and was noticing that it really wasn't changing the temperature in the rv. Once I closed the window that I had the exhaust hooked up to the rv ac's finally made a change in temperature inside the rv!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for my Needs
on July 12, 2018
Posted by: TS
from PA
Using this in my garage and it works perfectly to cool it. I only use it to cool down when needed and then I roll it into storage until next time. Good portability.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Silvia
from Undisclosed
Verified Purchase:Yes
I did lots of research before I purchased this AC. My biggest concern was getting services in Canada in case anything happens. Today, I contacted them and they were friendly and fixed my problem right away. No fussing at all. The product itself, it is the best AC I have so far. I had couple of window AC as well as portable ones but this one really cools down the place. It's been little more than a year that I've been using this AC , so far very happy with product and customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing NewAir!
Written by a customer while visiting Newair