Customer reviews from Newair
NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
164
4 Stars
45
3 Stars
4
2 Stars
8
1 Star
17
89%of customers recommend this product.
(
133 out of
149)
Customer Reviews for NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Customer Rating
5
Simply Cool!
on July 27, 2021
Posted by: NewStuff
I've use this AC in my home during a hot summer day to help my central AC keep the my house cool. We kept it in the livingroom and it worked perfectly and my house stayed comfortable while my central AC didn't have to work so hard. Lately, I've been using it in my office on weekends because the landlord cranks up the AC to about 83 to conserve energy. The office is 2 rooms totaling 730 SQFT and it keeps the entire place comfortable.
Response from NewairBy Newair, Customer Service, July 28, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product AC-14100E. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great For Second Floors
on May 13, 2021
Posted by: Rockyladd
from Fenton
I have a two story home which I don’t have zone heating and cooling. This is portable air conditioner has made my bedroom how much better place to be. Before I had this portable air conditioner, I would never stay in my bedroom. Now I can Sleep at night and actually need a cover. Besides that I actually do not have a ugly unit hanging out my window in the front of my house.
Response from NewairBy Newair, Customer Service, May 16, 2021
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Worked for one summer
on May 1, 2015
Posted by: Sandy Ikola
from Undisclosed
It worked fine for one summer, the second summer it quit cooling after about 3 weeks of running it.. We are in Minnesota so only have about two months of summer when we need an A/C unit. No, I will not buy from here again.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Great service
on July 23, 2021
Posted by: office
from Poconos Pa
Called for a part to a portable air conditioner. They had a small part in stock and was shipped immediately.
Response from NewairBy Newair, Customer Service, July 23, 2021
Thank you for taking the time to leave a review on your unit AC-14100E. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
cools more than we thought it would
on August 31, 2012
Posted by: Gary
from Undisclosed
We ordered it on a reccommendation from a friend in NC. We live in MN and this is our only source of AC. It cools our open kitchen, dining area, and living room very adequatly. It also takes the edge off adjacent rooms.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Good but not great
on January 21, 2012
Posted by: HotInAZ
from Arizona
I bought this unit to cool our small living room and kitchen area (measured @ 299 sq. ft.). I decided to spend the extra money on a unit rated to cool a much larger area, hoping that it would easily cool the little space. While it does cool it a bit, it sure doesnt do what I was hoping for. It makes the room bearable, so I guess it does its job, but the room is still warm and somewhat uncomfortable. Set up was easy, my wife did it while I was at work. Shipping was quick and I would gladly do business with Air & Water again.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Dottie82
from New York
Verified Purchase:Yes
You can't go wrong with a NewAir portable air conditioning unit. Works great and cools off quickly. Easy to vent. This company has the very best customer support. If you ever need to troubleshoot a problem, the support team (especially Becky) will go all out to explain and answer any questions, and they will respond quickly. I am more than pleased and satisfied with my NewAir unit. Can't say enough good things about this company, their products and their customer service. Would definitely buy again.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Thanks Air & Water !
on January 29, 2014
Posted by: David B.
from NC
My unit arrived in perfect condition and was easy to install. Here in NC the temps have been near 90' with relatively high humidity already. I decided to really test it and turned the thermostat down all the way in a 450 sq ft above garage room. In two hours it was down to 68 degrees ! ( set at 75 now) I did Dremmel out the inside dimensions of a light weight plastic dryer vent cover to keep critters out of the 5 1/2 exhaust hose when not in use. I am very pleased with the product, your price and service. I will happily recommend you !!
I would recommend this to a friend!
Written by a customer while visiting Newair