Customer reviews from Newair
NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
164
4 Stars
45
3 Stars
4
2 Stars
8
1 Star
17
89%of customers recommend this product.
(
133 out of
149)
Customer Reviews for NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Posted by: Nate's
from Ohio
Verified Purchase:Yes
Works beautifully. I have one downstairs and one upstairs and they keep my whole cool. Thanks
Response from NewairBy Newair, Customer Service, June 6, 2022
Thank you for the 5-star review and for sharing your thoughts about the unit AC-14100E. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Great A/C!
on January 25, 2013
Posted by: jp1124
from Dalton, GA, USA
We have uneven cooling in our house, so when the rest of the house is cool, the master bedroom is a few degrees warmer. We like it cold in the bedroom, so we decided to get a portable a/c unit. After much research, we decided on the NewAir. Best decision we've made! Bedroom stays at a cool and comfortable 64 degrees! No more waking up in a sweat! Thanks Air & Water!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great A/C for Garage!
on August 3, 2019
Posted by: Portion Clip
from Sioux Falls, SD
Great a/c unit for my garage...I will probably get another one!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
4
Good enough
on January 17, 2013
Posted by: amanda
from salem, nh
Although it was NOT what I was hoping for..... it does do the job. I spoke with the customer service with Air & Water and they assured me that this unit ran to maintain a set point and when I asked to be sure that when the unit reached setpoint, does the fan shut off? they said YES. Well this is NOT the case. The unit will run and cool until set point and then the compressor shuts off BUT the fan still runs. This is not energy efficient to me and specifically what I had asked customer service. But the unit does the job and we need AC.... unfortunately it does NOT preform as I had hoped or as well as my window unit that runs to only set point and then goes into an energy saver mode (no fan running).
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: DarkSquid
from San Antonio
Verified Purchase:Yes
Works good. The water reservoir help cool the condenser lowers head pressure. Like it. Had a little problem getting hose into adapter.
Response from NewairBy NewAir, Customer Service, July 11, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Portion Clip
from Sioux Falls, SD
Verified Purchase:Yes
Great a/c unit for my garage...I will probably get another one!!
Response from NewairBy NewAir, Customer Service, August 9, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: paul texas
from Weslaco, Tx
Verified Purchase:Yes
we have enjoyed this unit from the beginning. it really serves our purpose of cooling our room.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100E. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100E. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Everything I hoped for
on January 25, 2013
Posted by: Happy camper
from Rochester, NY, USA
This is my third order from Air and Water. They are an excellent company to work with. Products all shipped as promised and all performed as advertised. This is also my second New Air product. I was a little hesitant when I ordered my dishwasher, but it is performing exactly as advertised. That gave me confidence I would have the same luck with the air conditioner I ordered. I read lots of reviews about portable air conditioners. I even debated getting a room air conditioner. In the end I am glad I went with this unit. I have a loft bedroom with a hallway overlooking my living room. The vaulted ceiling is a challenge as is the south facing sky light. I placed this unit in the loft facing the half wall that separates the loft from the living room. I aimed the vents up. There is sufficient cool air to cool the entire loft area and keep the living room cool. The ceiling fan in the living room area picks up the cold air and drops it into the living room. Works like a charm.
I would recommend this to a friend!
Written by a customer while visiting Newair