Customer reviews from Newair
NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.4
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
164
4 Stars
45
3 Stars
4
2 Stars
8
1 Star
17
89%of customers recommend this product.
(
133 out of
149)
Customer Reviews for NewAir - 525 Sq. Ft. Portable Air Conditioner, 8,600 BTUs (8,200 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Posted by: Anonymous
from Cincinnati
Verified Purchase:Yes
Seems to be very well made, and cools as advertised. It is quite effective for our application.
Response from NewairBy NewAir , Customer Service, August 11, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Paula P
from Uniontown PA
Verified Purchase:Yes
Have a 100+ yr old hse. Had central air put in last yr. does not cool our upstairs bedroom quite as cool as we hoped. Plus we have two GSD who sleep in the room. It gets hot in there. Saw a review on this on YouTube with OUT OF GOSHEN. They loved it, so I figured I would try it. Easy install. Easy to use. Sounds like a regular window unit so to me it’s white noise. Cools the room perfectly. I love this and should have bought it last yr!! The ONLY issue is that the remote control screen does not light up when using it so at 1am if you want to change anything your gonna need a light on. Other than that I have no issues and highly suggest if your on the fence to buy one that you just buy it. You won’t be sorry. Just ask my dogs. No more panting or up n down all night looking for a cool spot on the floor lol
Response from NewairBy NewAir, Customer Service, August 19, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great For Second Floors
on May 13, 2021
Posted by: Rockyladd
from Fenton
I have a two story home which I don’t have zone heating and cooling. This is portable air conditioner has made my bedroom how much better place to be. Before I had this portable air conditioner, I would never stay in my bedroom. Now I can Sleep at night and actually need a cover. Besides that I actually do not have a ugly unit hanging out my window in the front of my house.
Response from NewairBy Newair, Customer Service, May 16, 2021
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Outstanding product
on May 17, 2021
Posted by: Johnh
from Little elm tx
Have had for several years and have found that it performs very well.
Response from NewairBy Newair, Customer Service, May 17, 2021
Thank you for taking the time to leave a review on your AC-14100E. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Portable AC unit
on June 8, 2021
Posted by: Jimmie
from Boston MA
I love this unit as it was easy to install and runs pretty smoothly and keeps the room cold . Love it !
Response from NewairBy Newair , Customer Service, June 8, 2021
Thank you for the 5-star review and for sharing your thoughts about your experience using your AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great product
on June 18, 2021
Posted by: Mono_510
from Oakland ca
Works great on every mode kept my whole house cold when hot and hot when cold
Response from NewairBy Newair, Customer Service, June 20, 2021
Thank you for the 5-star review and for sharing your thoughts about the AC-14100E.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Not working
on June 21, 2021
Posted by: Jimmie
from Boston
I bought this sometimes back and now it’s requiring water be drained every 30 minutes.
Response from NewairBy Newair , Customer Service, June 21, 2021
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Faulty
on June 23, 2021
Posted by: Trisha19
from Wyoming
I bought my first one plugged it in and automatically had issues with shut down. Called and they sent me a new one, again unit shuts down. I've filled the reservoir, moved the unit to a smaller room, adjusted the vent hoses etc etc. I live in Wyoming so we have hot and dry summers. I am sending the replacement back as well and going to look elsewhere.
Response from NewairBy Newair , Customer Service, June 23, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair