Customer reviews from Newair
NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Average customer rating
4.4
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
231
4 Stars
39
3 Stars
15
2 Stars
8
1 Star
26
91%of customers recommend this product.
(
215 out of
236)
Customer Reviews for NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Posted by: rfullhouse2
from Endicott, NY 13760, USA
Verified Purchase:Yes
The New Air G73 may be small in stature but it performance is LARGE ! I have a 23x23' attached garage that is insulated. It takes a very short amount of time to heat it up comfortably to be able wear a tee shirt. This is with the polar vortex cold weather we have been having with single digit temperatures ! I keep it on a low setting, and it comes on twice an hour for a few minutes each time... to keep the garage in the low 40's when it's not being used. It's a great unit with lots of great features ! I highly recommend the G73 and I also highly recommend Air & Water! The ordering and delivery could not have been easier or faster !
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
3
The Jury is Out
on March 16, 2017
Posted by: cornerwinds
from Southern New Jersey
Verified Purchase:No
Small, compact unit that is easily installed. Excellent customer service, but in my case had to return unit twice and could have returned 3rd unit due to failure of fan blades to clear supporting structure, hence, heat but no fan. Had to manually bend the blades to get motor to work. Will see if this causes imbalance resulting in problems down the road. Only time and usage will tell.
Pros: Easily Adjustable, Heats Quickly
Cons: Construction/Packing Problem Caused 3 Returns
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Great product! I recommend this heater
on November 30, 2015
Posted by: Jo
from Pittsburgh pa
Verified Purchase:No
I live in western pa and we have long cold winters. I bought this for my husband to heat the garage because he always has a project going on and I can't believe how fast it heats and the thermostatic control is great. Love it!
Pros: Easily Adjustable, Good Heating Diameter, Heats Quickly, Installed easily, Well-Constructed
Cons: Not Portable
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Heater is Dangerous
on February 22, 2019
Posted by: Bert
from Virginia
Gender:Male
So I'm on my 2nd one of these heaters. Heating wise, they work great, but both have had the thermostats fail and the built in shut off failed as well. The first time this happened the temperature in my garage reached 127 degrees. The second time, this morning, the temperature reached 111 degrees. The 2nd unit was a replacement and I assumed the first issue was a fluke and I was lucky that my garage was still standing. There is nothing like walking into a room that is 127 degrees. The company doesn't seem to be overly concerned, but this should concern anyone that doesn't want a fire to occur. The first unit was inside of 2 years old and the the 2nd just inside of 4 years. The end result is that products can wear out, but the safety features should not fail as these have. Notice the high temp on the attached photo.
No, I would not recommend this to a friend.
Response from NewairBy NewAir, Customer Service, February 24, 2019
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
1
Almost burnt my garage down...dont buy
on November 12, 2019
Posted by: Mohammed
from Sacramento California
This is my first time im writing a review on any product coz thos one got me...i bought this NewAir G73 heater the first one heating element was not working...so i ordered another one and this one almost burnt my garage down coz it did electrical short out and remember this is a 240volt ... it is because of manufacturers fault...the screw for the cover at the back was touching the wires that goes to the thermostat switch...you can see that in the picture...i called the manufacturer and they were not of anyhelp... garbage.... please do yourself a favour and buy anyother heater out there but not this one...it could have cost me my house by burning it down...coz its a 240volt heater....
Response from NewairBy NewAir, Customer Service, November 14, 2019
Hi There!
Thank you for contacting NewAir! I apologize for the experience or any inconvenience this may have caused you. It was a pleasure speaking with you if you have any further questions or concerns kindly reach out to us at 855-963-9247 select customer service and ask for Christina. I will be the representative assigned to your case.
Thank you for contacting NewAir! I apologize for the experience or any inconvenience this may have caused you. It was a pleasure speaking with you if you have any further questions or concerns kindly reach out to us at 855-963-9247 select customer service and ask for Christina. I will be the representative assigned to your case.
Written by a customer while visiting Newair
Customer Rating
1
Beware! The manufacturer does not provide wiring diagram
on January 15, 2018
Posted by: Bigfilo
from SLC. UT
Bought this unit and went to install it but the manual doesn't include a wiring diagram. Three wires coming out of the unit and nowhere do they identify which wire is which. Contacted that company and customer service representative Elijah responded with "Unfortunately we do not have specific wiring diagrams to send you." You've got to be kidding me!?!? They can't even tell their customers which wires are which. Inexcusable! Suggest others buy from a more reputable company who understands the products they sell and stands behind them.
Cons: No wiring diagram
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
1
Waste of Money!
on January 6, 2017
Posted by: Doctor Moto
from Maryville, TN
Verified Purchase:No
Bought this unit to replace a Newair G80 heater which was even worse than this heater. This heater produces about as much heat as your average hair blow dryer does and would not warm up a 500 square foot area under any circumstance. This is a very cheap, flimsy Chinese made heater that blows Luke Warm air! Don't waste your time or money on any product made by this company!
Pros: None!
Cons: Cheaply Constructed, Heats Slowly, Not Adjustable, Not Portable, Poor Heating Diameter, Useless!
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
3
NOT SURE
on January 30, 2018
Posted by: JOHN
from MECHAICSBURG, pA
IN THEV GARAGE. NOT 100% SURE ON THIS YET
Pros: Portable
Cons: HEATER BLOWER CUTS ON EVEN WHEN SET TO OFF
I would recommend this to a friend!
Written by a customer while visiting Newair