Customer reviews from newair.com
NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft. - Ivory
Average customer rating
4.3
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
133
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
18
90%of customers recommend this product.
(
119 out of
132)
Customer Reviews for NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft. - Ivory
Posted by: M.McMorris
from Westland, MI
Verified Purchase:Yes
It works! Easy install, plain and simple, garage ready!
Response from newair.comBy NewAir, Customer Service, November 4, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: Jim L
from Chicago, IL
Verified Purchase:Yes
Cons:No wire diagram, made noise on startup (blade was hitting and needed to be bent), thermostat does not turn OFF.
Pros: Heated my 1 car insulated garage very quickly. From 40 to 60 degrees in 25mins.
Pros: Heated my 1 car insulated garage very quickly. From 40 to 60 degrees in 25mins.
Response from newair.comBy NewAir, Customer Service, January 27, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
So much better than a portable propane heater
on December 24, 2018
Posted by: MarkT
from Michigan
Gender:Male
I have an insulated garage that I've heated the past few years with a portable propane heater. It seems that I'm often running out and filling the 20lb tank. This winter, I switched over to the NewAir G73 Electric Garage Heater, which is working out great for me. It heats my 2 car garage just fine. I hired an electrician to run the 220, so other than that, setup was a breeze. I recommend this heater for anyone looking to heat their garage!
I would recommend this to a friend!
Written by a customer while visiting newair.com
Customer Rating
5
Excellent heater
on January 17, 2019
Posted by: Bill
Gender:Male
I had a NewAir G73 heater installed in my shop. My shop is 27' x 32'. I has two garage doors and an entry door. The shop has two insulated windows and is
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
insulated. When I turned the heater on, the outside temperature was 44 degrees. and the inside temperature was 47 degrees. I set the thermostat to maximum. It took 1 hour and 40 minutes for the inside temperature to get to 60 degrees. I then lowered the thermostat until the unit shut off. The heater came back on when the inside temperature was 59 degrees. .
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, January 20, 2019
Thank you for sharing your thoughts about the unit. We are glad to hear you enjoy using the unit.
Written by a customer while visiting newair.com
Posted by: Relman
Verified Purchase:Yes
It's been warming garage well. Still figuring setting and waiting for electric bill.
Response from newair.comBy NewAir, Customer Service, November 18, 2019
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
1
Heater is Dangerous
on February 22, 2019
Posted by: Bert
from Virginia
Gender:Male
So I'm on my 2nd one of these heaters. Heating wise, they work great, but both have had the thermostats fail and the built in shut off failed as well. The first time this happened the temperature in my garage reached 127 degrees. The second time, this morning, the temperature reached 111 degrees. The 2nd unit was a replacement and I assumed the first issue was a fluke and I was lucky that my garage was still standing. There is nothing like walking into a room that is 127 degrees. The company doesn't seem to be overly concerned, but this should concern anyone that doesn't want a fire to occur. The first unit was inside of 2 years old and the the 2nd just inside of 4 years. The end result is that products can wear out, but the safety features should not fail as these have. Notice the high temp on the attached photo.
No, I would not recommend this to a friend.
Response from newair.comBy NewAir, Customer Service, February 24, 2019
Hello,
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Thank you for your open and honest review.
We sincerely apologize for the inconvenience and that you are not completely satisfied.
We want you to have a positive experience with our product. Please reach out to our customer service department and we will be happy to assist you.
Sincerely,
NewAir
Written by a customer while visiting newair.com
Customer Rating
1
G 73 garage heater
on January 30, 2020
Posted by: Rich 65
from Co.
I bought this a month ago and wish I would have to spend my money on one that might be better
Response from newair.comBy NewAir, Customer Service, January 30, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
1
Burned out quickly
on January 21, 2020
Posted by: Indy
from Indianapolis, IN
This was used sparingly over the course of 2 winters inside our garage.
Response from newair.comBy NewAir, Customer Service, January 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com