Customer reviews from Newair
NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Average customer rating
4.4
(319 Reviews)
Rating breakdown 319 reviews
5 Stars
231
4 Stars
39
3 Stars
15
2 Stars
8
1 Star
26
91%of customers recommend this product.
(
215 out of
236)
Customer Reviews for NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Customer Rating
2
Problem
on January 21, 2020
Posted by: Anonymous
from Mechanicsburg. Pa
I have this in my garage . I turn it all the way off ( to the left) . Go in the house. Go back in the garage later and it is On. How can I turn this off to where it stays off
Response from NewairBy NewAir, Customer Service, January 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Jim L
from Chicago, IL
Verified Purchase:Yes
Cons:No wire diagram, made noise on startup (blade was hitting and needed to be bent), thermostat does not turn OFF.
Pros: Heated my 1 car insulated garage very quickly. From 40 to 60 degrees in 25mins.
Response from NewairBy NewAir, Customer Service, January 27, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
good heater
on January 29, 2020
Posted by: puggyone
from Locust Grove, Va
Have had for about a month works great heats my garage well but have had the thermostat stick on two times so afraid to leave on when unattended other than that works great and not stick all the time
Response from NewairBy NewAir, Customer Service, January 30, 2020
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
1
G 73 garage heater
on January 30, 2020
Posted by: Rich 65
from Co.
I bought this a month ago and wish I would have to spend my money on one that might be better
Response from NewairBy NewAir, Customer Service, January 30, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Mike MSG
from Louisville Ky
Verified Purchase:Yes
I purchased the G73 in November 2019 and used it for 6 months before it quit working.
I purchased this one in January 2020 with a additional 2 year warranty. I hope this one works for more than 6 months ( that’s why I purchased the extended warranty)
Newair did help out with an additional 18% discount. Their staff (Melissa) was very helpful in getting this done. The heater did work very well in keeping the 2 car garage warm while it was working.
The problem was the 6 months of use. I could have gotten a bad one at first. I hope this one works longer.
Mike MSG.
I purchased this one in January 2020 with a additional 2 year warranty. I hope this one works for more than 6 months ( that’s why I purchased the extended warranty)
Newair did help out with an additional 18% discount. Their staff (Melissa) was very helpful in getting this done. The heater did work very well in keeping the 2 car garage warm while it was working.
The problem was the 6 months of use. I could have gotten a bad one at first. I hope this one works longer.
Mike MSG.
Response from NewairBy NewAir, Customer Service, February 19, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the bad experience with the G73. If there are any issues or questions, please give me a call at 855-963-9247 to select customer service and ask for Christina. Our customer support doesn't end with your purchase. We pride ourselves by delivering exceptional service to our customers. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the bad experience with the G73. If there are any issues or questions, please give me a call at 855-963-9247 to select customer service and ask for Christina. Our customer support doesn't end with your purchase. We pride ourselves by delivering exceptional service to our customers. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Works great!
on April 4, 2020
Posted by: Zkrenz34
from Albert Lea, MN
I recently installed this heater in a 24x24 insulated garage. And wow! What a little trooper this heater is. It works wonderfully!
I had one small issue with the heating element and customer service was a breeze! Within less than 24 hours they had a new one on it's way with no hassle at all. I would recommend this heater and company to anybody that is considering any of their products.
Response from NewairBy NewAir, Customer Service, April 6, 2020
Thank you for your feedback on this NewAir product G73 and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
My G73
on April 8, 2020
Posted by: Woodsman
from Howard City, Michigan
I bought this 5 years ago and it still works great. I couldn't be happier. I use it in our small unattached garage in the winter when I need to do some work in there. It heats up fairly quickly and maintains the temp I need. My garage is only 16 x 20 but heats the whole room not just the area it is coming from. Great product!
Response from NewairBy NewAir, Customer Service, April 9, 2020
Hi, thank you for your wonderful review! We are glad you enjoy using the G73 unit. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Richard H.
from Lower Michigan
Verified Purchase:Yes
So far the heater is working very well. It is keeping my garage warm enough to work in there with only a flannel shirt and tee shirt. Outside about 35 inside at 65.
Response from NewairBy NewAir , Customer Service , October 29, 2020
Hi, Thank you for taking the time to leave a review on your NewAir G73. Thank You for choosing NewAir!
Written by a customer while visiting Newair