Customer reviews from Newair
NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Average customer rating
4.4 out of 5
4.4
(319 Reviews)
Open Ratings Snapshot
Rating breakdown 319 reviews
5 Stars
231
4 Stars
39
3 Stars
15
2 Stars
8
1 Star
26
91%of customers recommend this product. 
(
215 out of 236
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Hardwired Electric Garage Heater, Ceiling Mounted with Adjustable Louvers and Tilt Head, Heats up to 500 sq. ft - Ivory
Customer Rating
1 out of 5
1
Newair G73
on January 26, 2020
Posted by: Jim L
from Chicago, IL
Cons:No wire diagram, made noise on startup (blade was hitting and needed to be bent), thermostat does not turn OFF. Pros: Heated my 1 car insulated garage very quickly. From 40 to 60 degrees in 25mins.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution

Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution

Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Problem
on January 21, 2020
Posted by: Anonymous
from Mechanicsburg. Pa
I have this in my garage . I turn it all the way off ( to the left) . Go in the house. Go back in the garage later and it is On. How can I turn this off to where it stays off
Response from NewairBy NewAir, Customer Service, January 23, 2020
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.

Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Burned out quickly
on January 21, 2020
Posted by: Indy
from Indianapolis, IN
This was used sparingly over the course of 2 winters inside our garage.
Response from NewairBy NewAir, Customer Service, January 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Burned out quickly
on January 21, 2020
Posted by: Indy
from Indianapolis, IN
This was used sparingly over the course of 2 winters inside our garage.
Response from NewairBy NewAir, Customer Service, January 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Burned out quickly
on January 21, 2020
Posted by: Indy
from Indianapolis, IN
Verified Purchase:Yes
This was used sparingly over the course of 2 winters inside our garage.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Problem
on January 21, 2020
Posted by: Johnstanley
from Mechanicsburg. Pa
Verified Purchase:Yes
I have this in my garage . I turn it all the way off ( to the left) . Go in the house. Go back in the garage later and it is On. How can I turn this off to where it stays off
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.

Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,

Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.

Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Installation hints.
on December 29, 2019
Posted by: Mr Pav
from Basking Ridge Nj
Verified Purchase:Yes
Owners manual should have a wiring diagram and not just a statement about hiring an electrician so you can identify the line, load and commons easily.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Installation hints.
on December 29, 2019
Posted by: Mr Pav
from Basking Ridge Nj
Verified Purchase:Yes
Owners manual should have a wiring diagram and not just a statement about hiring an electrician so you can identify the line, load and commons easily.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
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