Customer reviews from sentrysafe.com
SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Average customer rating
4.4
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
196
4 Stars
65
3 Stars
17
2 Stars
7
1 Star
15
92%of customers recommend this product.
(
248 out of
269)
Customer Reviews for SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Posted by: ZippyT
from Murphys, CA
Verified Purchase:Yes
Fortunately I do not have to review how well it held up in a fire as we are still safe and sound.
It seems like it will protect its contents, it feels strong. It is large enough to hold important papers, jewelry and some irreplaceable pictures. I would recommend this safe to anyone that is looking for
It seems like it will protect its contents, it feels strong. It is large enough to hold important papers, jewelry and some irreplaceable pictures. I would recommend this safe to anyone that is looking for
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Sana
Verified Purchase:Yes
I initially posted a 1/5 start review for damaged product and response time. However, I have been working with Josh and Ricardo and both have been very helpful to resolve the problem. Very Happy with the service. Thank you!!
I would recommend this to a friend!
Response from sentrysafe.comBy CS, January 29, 2025
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Locked Out of my Safe
from Oakland
Verified Purchase:Yes
I have not been able to get the safe open. I put in brand new batteries. I called support and they told me use a rubber mallet and lightly tap. That did not work. They suggested putting it on its back, adding some weight and waiting several hours. That did not work either. Right now I have a brand new, locked safe.
Response from sentrysafe.comBy CS, February 18, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: David L B
from Fairport, NY
Verified Purchase:Yes
The safe was easy to get set up, has plenty of space in it and the moveable shelves in it are very useful. It is our second Sentry Safe and additional piece of mind. Also spent less on it than we thought we would have to for a waterproof and fireproof safe.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: TomG
Verified Purchase:Yes
Exactly what i wanted for a home safe. Good size, qualirty and price.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Dave Bear
from Sarasota Florida
Verified Purchase:Yes
This safe is a beast. Solid as a rock. Fire & Water Proof
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Nick L
from Los Angeles
Verified Purchase:Yes
A hulking safe that nobody is about to mess with. It’s too heavy to carry, impossible to pry open, and has enough compartmentalized space internally to keep all your valuables organized and easy to see.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: P E B
from Michigan
Verified Purchase:Yes
The safe gets stuck in the locked position. I’ve learned to lay it on its side (hinge side down) on the carpeted floor, type the code and while turning the handle counterclockwise, bang on the latch side. Also the handle is plastic and feels like it’s going to break or come off when unlocking the safe. I would have expected a sturdier handle.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, April 30, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com