Customer reviews from sentrysafe.com
SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Average customer rating
4.4
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
199
4 Stars
65
3 Stars
17
2 Stars
7
1 Star
15
92%of customers recommend this product.
(
249 out of
270)
Customer Reviews for SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Customer Rating
4
Need more shelves!!
on October 22, 2024
Posted by: Chrys
I previoulsy had a smaller Sentry Safe for 20+ years. I purchased this larger model recently and it only has TWO shelves! My main reason for purchasing was to have more storage room. This model came from the factory with only two shelves!!! I need THREE or Four more shelves to use for jewelery etc. PLease advise on purchasing the correct shelves. Thank you.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Pooha65
from Michigan
Verified Purchase:Yes
So far very nice. The size is perfect for my needs, and I like the adjustable shelves. The handle seems a bit sticky when opening but I have hope that eases with a bit of usage.
Written by a customer while visiting sentrysafe.com
Posted by: B Marlow
from Dunlap, TN
Verified Purchase:Yes
We like that this safe has both a keypad combination and key option. We also appreciate the internal storage drawers. Having the ability to create a secondary PIN is a nice featurw as well.
The only thing i was disappointed about was a dent in the safe when it arrived but it doesnt impact the function of the safe.
Written by a customer while visiting sentrysafe.com
Posted by: ZippyT
from Murphys, CA
Verified Purchase:Yes
Fortunately I do not have to review how well it held up in a fire as we are still safe and sound.
It seems like it will protect its contents, it feels strong. It is large enough to hold important papers, jewelry and some irreplaceable pictures. I would recommend this safe to anyone that is looking for
It seems like it will protect its contents, it feels strong. It is large enough to hold important papers, jewelry and some irreplaceable pictures. I would recommend this safe to anyone that is looking for
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Sana
Verified Purchase:Yes
I initially posted a 1/5 start review for damaged product and response time. However, I have been working with Josh and Ricardo and both have been very helpful to resolve the problem. Very Happy with the service. Thank you!!
I would recommend this to a friend!
Response from sentrysafe.comBy CS, January 29, 2025
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Locked Out of my Safe
from Oakland
Verified Purchase:Yes
I have not been able to get the safe open. I put in brand new batteries. I called support and they told me use a rubber mallet and lightly tap. That did not work. They suggested putting it on its back, adding some weight and waiting several hours. That did not work either. Right now I have a brand new, locked safe.
Response from sentrysafe.comBy CS, February 18, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. We would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we will be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: David L B
from Fairport, NY
Verified Purchase:Yes
The safe was easy to get set up, has plenty of space in it and the moveable shelves in it are very useful. It is our second Sentry Safe and additional piece of mind. Also spent less on it than we thought we would have to for a waterproof and fireproof safe.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: TomG
Verified Purchase:Yes
Exactly what i wanted for a home safe. Good size, qualirty and price.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com