Customer Reviews for SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Customer Rating
2
Is it a safe Safe?
on September 12, 2023
Posted by: Tedv
from Grove, OK
I just viewed a You Tube video that shows a guy opening the locked Sentry safe in under 5 seconds with a rare earth magnet.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, September 20, 2023
We apologize for the experience you’re having with your safe and appreciate your feedback. We take security very seriously and are always working on improvements to help increase the security of our products. Unfortunately, with enough time and effort, any safe can be compromised. If you’d like to discuss this more, please call us at 1-800-828-1438 and we will be happy to assist you.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
So far, so good. But it’s early. I tried - without success, to input a primary and secondary personal combinations per the instructions. Could never get it to take. I plan on giving a family member a shot at it to see if it’s me or the safe. Not too sure what the next step is if it doesn’t work. (The main combo that is assigned by SentrySafe works.). It’s heavy, but can be handled by a single adult. However, I can’t get the personal combos to work returning the safe will be a cumbersome and frustrating task.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
I picked up from a retailer after ordering; my biggest concern was dents from delivery. Out of the box the safe was in great shape and opened easily. It was easy to program as well.
Written by a customer while visiting sentrysafe.com
The safe came with damaged edges, bulging outside of the case, cracked plastic surrounding the keypad. Additionally, the unlocking handle feels flimsy as it will break if pushed hard. I noticed similar reviews outlined and had assumed Sentry Safe would have corrected these faults.
Response from sentrysafe.comBy CS, February 12, 2024
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from. We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com