Customer reviews from sentrysafe.com
SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Average customer rating
4.4
(300 Reviews)
Rating breakdown 300 reviews
5 Stars
196
4 Stars
65
3 Stars
17
2 Stars
7
1 Star
15
92%of customers recommend this product.
(
248 out of
269)
Customer Reviews for SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Posted by: Ruben N
from Wheatland, Wyoming
Verified Purchase:Yes
So far, so good. But it’s early. I tried - without success, to input a primary and secondary personal combinations per the instructions. Could never get it to take. I plan on giving a family member a shot at it to see if it’s me or the safe. Not too sure what the next step is if it doesn’t work. (The main combo that is assigned by SentrySafe works.). It’s heavy, but can be handled by a single adult. However, I can’t get the personal combos to work returning the safe will be a cumbersome and frustrating task.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Safety Man
from Camden, MS
Verified Purchase:Yes
Easy to setup and ready to go! Instructions are easy to follow!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Kyle P
Verified Purchase:Yes
I picked up from a retailer after ordering; my biggest concern was dents from delivery. Out of the box the safe was in great shape and opened easily. It was easy to program as well.
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Poor construction, damaged edges, cracked keypad
on February 6, 2024
Posted by: dissapointedcustomer
from Minneapolis, MN
Verified Purchase:Yes
The safe came with damaged edges, bulging outside of the case, cracked plastic surrounding the keypad. Additionally, the unlocking handle feels flimsy as it will break if pushed hard. I noticed similar reviews outlined and had assumed Sentry Safe would have corrected these faults.
Response from sentrysafe.comBy CS, February 12, 2024
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Catd
from Chatsworth, GA
Verified Purchase:Yes
Performs well all the time. Is a great safe for a small spaces.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
5
I TRUST THIS PRODUCT.
on March 4, 2024
Posted by: Anonymous
from BARRINGTON, NJ
I TRUST THIS PRODUCT..................................
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
2
Damaged and incorrect instructions
on March 7, 2024
Posted by: Jay1234
The safe came dented. The door pocket/key rack is an extremely fragile plastic that has a broken mounting point. The light on the door is non-functional. Some of the instructions in the manual are just plain incorrect and I had to figure it out myself. It still functions as a safe so not worth the hassle of trying to return a 140 lb box. I didn't expect for so many things to be wrong right from the beginning and it makes me question the company.
Response from sentrysafe.comBy CS, March 10, 2024
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred. If you’d like to return the safe you will need to return it to the retailer that it was purchased from.
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
We’re happy to help trouble shoot the safe with you if you would like, please give us a call at 1-800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Azle resident
Verified Purchase:Yes
No desiccant no securing bolts and no deep tray....apart from that it works fine.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com