Customer reviews from sentrysafe.com
SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Average customer rating
4.4
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
199
4 Stars
65
3 Stars
17
2 Stars
7
1 Star
15
92%of customers recommend this product.
(
249 out of
270)
Customer Reviews for SentrySafe - 2.05 Cu. Ft. Fire- and Water-Resistant Safe - Charcoal Gray
Posted by: Ssgtdstone
from Travelers Rest sc
Verified Purchase:Yes
No code to be able to use the safe and customer service is closed after 5 and on weekends.
Response from sentrysafe.comBy CS, September 28, 2022
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you to help get you what you need. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Gregory Carbone
from New Jersey
Verified Purchase:Yes
The first safe I bought was damaged and had to be returned. I unpacked this safe at the store before buying it. The factory combination sometimes takes 3 to 5 tries before opening the safe.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, October 10, 2022
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you are unable to return the safe to the retailer, please give us a call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: JT34
Verified Purchase:Yes
If you make the safe as “anchorable” to concert floors, why not devise a way for owner to do that without ruining the structure and voiding the “waterproof” feature?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, October 10, 2022
Anchoring the safe is an option. We will take your feedback back to our quality team.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: klcomaha
from USA
Verified Purchase:Yes
So far so good. Easy to set up. Looks good ...even though it is pretty much in a hidden area of my office!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Ted C
from Central Florida
Verified Purchase:Yes
This safe looks great and operates flawlessly I really have no complaints except this particular model does not have an interior light. All mechanical operations work very well and plenty of room for all of my valuables
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Ascott
from Florida
Verified Purchase:Yes
Perfect size for what we need. Digital passcode is better than rotary dial
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Dentedsafe1
Verified Purchase:Yes
I like the safe and it was delivered quickly. Unfortunately, the bottom left front corner is dented in, it seems due to inferior packaging for such a heavy safe. The box seemed in good shape and there was a lot of Styrofoam, but it was broken up once I received it. Even with the Styrofoam, the heavy safe corner was dented during shipping. It is completely functional and did not seem to bent the door sealing, but it sad to receive a new safe that is dented.
Written by a customer while visiting sentrysafe.com
Posted by: Richard Suzanne
Verified Purchase:Yes
The battery holder, that holds the batteries was missing, had to wait from Friday night till Monday morning to call in and try to get one, called in and they said one is being sent to us, we received the battery holder and we can now use the new safe, easy to operate and convenient shelves, key holders and storage in door.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, December 5, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. I'm glad we were able to resolve your issue.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com