The safe is solidly built. The internal features (key hangers, slots for paper, shelves and adjustabiliy of the shelves) are all more than satisfactory. The locking bolts are plentiful and solid, and I love that the handle will rachet if someone attempts to force the handle open. And it rachets right back into place. Batteries are easily accessed and the indicator lights are well lit. The keypad is easy to operate as well.
I can't rate the strength, fireproofability (is that a word?) or water-tightness as disaster has not yet hit. The safe is like insurance - just a piece of paper until you need it, which you hope you never do.
I've yet to drill anchor holes (which voids the water-tightness, understandably, but I'll install rubber washers or caulk the holes (maybe even with fireproof caulk).
I would buy this again. Good job, SentrySafe!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
No code to be able to use the safe and customer service is closed after 5 and on weekends.
Response from sentrysafe.comBy CS, September 28, 2022
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you to help get you what you need. Please call 1800-828-1438.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
The first safe I bought was damaged and had to be returned. I unpacked this safe at the store before buying it. The factory combination sometimes takes 3 to 5 tries before opening the safe.
I would recommend this to a friend!
Response from sentrysafe.comBy CS, October 10, 2022
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you are unable to return the safe to the retailer, please give us a call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
If you make the safe as “anchorable” to concert floors, why not devise a way for owner to do that without ruining the structure and voiding the “waterproof” feature?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, October 10, 2022
Anchoring the safe is an option. We will take your feedback back to our quality team.
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com