Customer reviews from www.electrolux.com
Electrolux - 22.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless Steel
Average customer rating
3.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
8
4 Stars
10
3 Stars
2
2 Stars
3
1 Star
3
69%of customers recommend this product.
(
18 out of
26)
Customer Reviews for Electrolux - 22.7 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless Steel
Customer Rating
1
Poor quality
on May 16, 2015
Posted by: lexingtonperson
from Lexington-Fayette, KY, United States
We bought our refrigerator in 2008, model # EI23CS55GS1 .Ice maker stopped working soon afterwards . In spite of at least two visits for repair , could not be fixed and had to be shut off. Next came the plastic parts, especially the tracks for the bin , which broke. Final straw was the thermostat and interface panel- both stopped working . This is or should I say was an expensive refrigerator with scant attention to the quality of its most important parts and functions.This is the first review of its kind I am writing , so one can imagine my
disappointment with the product.Our previous refrigerator lasted over 20 years.
disappointment with the product.Our previous refrigerator lasted over 20 years.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
The noise is HORRIBLE
on April 21, 2014
Posted by: Joann
This refrigerator makes the most horrible loud noise. Nobody can stand to be in my kitchen. It roars constantly. It is quiet for less than 10 minutes a day.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Comments about my Electrolux Refrigerator
on March 18, 2014
Posted by: Tim
Overall, we do like our refrigerator. The ice maker dispenser went out at 3 months otherwise the refrigerator is working good. We use a lot of ice. Wish it made more ice.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
The Smart Refrigerator
on January 31, 2014
Posted by: Gary
I recently purchased the Electrolux and it's "Awesome!" Aside from the crisper door needing repair the refrigerator is perfect. The convenience of the ice/water dispenser is like living in luxury, no need to hassle with ice cube trays, the shelves slide out and everything is easily accessible, "how genius," not to mention the controlled temperature within certain parts of the frig. It's perfection in the kitchen, absolute, awesome, perfection!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Pleased, but..
on December 26, 2013
Posted by: Melissa
Happy with counterdepth side by side except the ice dispenser had to be replaced after 3 mos of use. There was a technician bulletin for the electronic control panel. Also there was an led light in the fridge that never worked since setup, only to find there is a short in that wiring the technician told us can't be fixed. Haven't spoke to Electrolux on this yet. I do really like the fridge, just wish the bugs were worked out. Early on, I did have opportunity to speak with associate from Electrolux, their customer service was excellant.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
this fridge won me over
on December 17, 2013
Posted by: Lisa
Well, I was in the market for a refrigerator that would work in my galley-style kitchen. After remodeling, I realized that the current fridge I had was too deep and stuck far out beyond the cabinets. After looking for several months at super expensive units that would fit in the space the way I wanted, and learning that there are multiple variations of "counter-depth" I found this refrigerator. It was an open-box unit, but not used. I loved the way it looked and the measurements were right so I scooped it up. After getting it home I was reading up on the model and saw a lot of complaints about the ice-maker. I was worried, and I felt it was somewhat my fault for not reading up on it before purchase, but I also thought "what are the odds?" Also, it seemed to be with units older than mine. Well, sure enough, ONE day after my return period from the store expired the ice maker stopped working!! Ugh. I tried all the trouble-shooting techniques to no avail, so I called someone out to service it (under warranty). They ended up replacing the unit and it's worked ever since. (About 3 months). Not only does the ice maker work, but it sometimes shoots out too much ice so you have to watch it! The water tastes great. The settings and space work exactly as I expected and it looks awesome in my kitchen! I was a bit intimidated by the many settings and controls, but so far, so good. So, I would recommend the unit to others looking for a decently-priced stylish and modern looking fridge--even with the ice issue I mentioned.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
No maintenance fridge
on September 26, 2013
Posted by: Ice anyone?
Our previous refrigerator had constant ice maker problems and the freezer drawer felt like it was never closed all the way and I felt like food got lost in there. With this frig we haven't had any problems. I can actually see what's in the freezer and we never run out of ice. Would like more bins on the door on the refrigerator side towards the bottom even if it meant that the drawers were cut back - otherwise it is designed wonderfully for a counter depth.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Horrible design
on July 29, 2013
Posted by: Cakesalot
Many problems with cheap plastic clips that hold drawers onto sliding rails. Every time the drawer is closed the clip detaches and the drawer comes off the track. Very cumbersome to remove the drawers for cleaning. They took a simple design and over-complicated it and made frustrating to operate. Also..it is ridiculous that a 1/3 of the refrigerator door is dedicated to soda can storage. This unit has very little useable storage and to devote that much space to soda cans is outrageous. Use ice in your soda and give me some useable storage space. Who designed this thing?
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com