Customer reviews from www.electrolux.com
Electrolux - Washer/Dryer Laundry Pedestal with Storage Drawer - Island White
Average customer rating
3.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
15
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
11
60%of customers recommend this product.
(
25 out of
42)
Customer Reviews for Electrolux - Washer/Dryer Laundry Pedestal with Storage Drawer - Island White
Customer Rating
3
Good storage solution
on October 2, 2018
Posted by: Los Alamitos
from CA
Our washer & dryer drawer system no longer latches as you push them in to close. Is there some type of latch that I need to replace ?
Response from www.electrolux.comBy Anna, Online Outreach Specialist, October 3, 2018
Hi there. Yes, there is a latch for the drawer that can be replaced. Please look for an email from our team soon for additional information. If needed, our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Drawer pedestal
on October 2, 2018
Posted by: Sharon47
from Palm City, Fl
I bought two years ago and the drawer latch stopped working within first year. The one user dryer is fine. Can’t find replacement part
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, October 3, 2018
Hi Sharon47. We apologize for the trouble you have experienced. Our customer service team would be happy to assist you with locating a replacement latch for the pedestal drawer. At your convenience, please contact our customer service team to discuss further by calling 1-877-435-3287 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting www.electrolux.com
Customer Rating
1
good drawer terrible latch javascript:void(0)
on August 16, 2018
Posted by: veemel
from wellesley
i bought these and never use the drawers and the latch just broke the 2nd time i opened it.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, August 17, 2018
Oh no, veemel! I regret to hear that your pedestal drawer latch is broken. You can order the replacement part at the site below. Please contact us directly if you need assistance with replacing it. We can be reached at 1-877-435-3287 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
https://www.frigidaireapplianceparts.com/models/mm/washer/electrolux/epwd15iw/
https://www.frigidaireapplianceparts.com/models/mm/washer/electrolux/epwd15iw/
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Good
on March 17, 2018
Posted by: Tina123
from Brampton, ON, Canada
It’s good design. But latch breaks very easily and there is no way that you fix it according to them. Let me know if anyone knows how to fix it otherwise have to buy whole pedestal again
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
These are great!
on July 25, 2017
Posted by: dah0024
from Rogers, AR, United States
We love these on our washer and dryer. Are they compatible with the newer 617 series Washer and Dryer?
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
PROBLEMS
on July 19, 2017
Posted by: CAROL J
from Kingsland, GA, United States
WE'VE HAD THIS DRAWER FOR A WHILE, BUT THE LATCH HAS BROKEN. I'VE READ REVIEWS ON OTHER WEBSITES AND THIS SEEMS TO BE A RECURRING PROBLEM. MY HUSBAND HAS REPLACED THE LATCH WITH A PART FROM ELECTROLUX, BUT THE DRAWER STILL WON'T STAY CLOSED.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , July 21, 2017
Gosh Carol! I hate to hear that you are experiencing any matters with your pedestal and we would like to assist. In researching, I was unable to locate any recent contact with us pertaining to your matter. Please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully- CiCi
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Glad my husband picked for me
on May 7, 2017
Posted by: RCoots2011
from Fort Payne, AL, United States
I bought this a little over a month ago with the washer and dryer. It's very convenient having everything in one place when doing laundry. It's easy to open and close. It holds a lot of stuff. The divider helps keep things in place. I'm glad I couldn't make up my mind and my husband got me the best
I would recommend this to a friend!
Response from www.electrolux.comBy Anna P., Online Outreach Specialist, May 16, 2017
Hi RCoots2011. Congrats on your recent purchase and on having a hubby with great taste! We are delighted to hear you are enjoying your new appliances. Should you have any questions in the future please feel free to contact us via our website at any time. Best Wishes,
Written by a customer while visiting www.electrolux.com
Customer Rating
1
on April 27, 2017
Posted by: Garyg
from Florida
I bought this product EP2D15T in January 2015 and by April of this year the latch no longer works. From the reviews this seems to. Be a common issue. How do I get it repaired. ItI is a shame that a $250 pedestal would be so unreliable
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Brandi, Online Outreach Specialist, May 1, 2017
Uh oh, Garyg! I regret to hear that your pedestal drawer is not latching. The part number for the replacement strike, which is the male connector part, is 137006900, and the cost is $5.47, plus tax. The part number for the replacement latch, which is the female connector part, is 137006200, and the cost is $37.15, plus tax. Ground shipping, which takes 7-10 business days, is free on orders over $25. Parts can be ordered from our Parts Department by dialing 1-800-599-7569. Best Wishes, Brandi
Written by a customer while visiting www.electrolux.com