Customer reviews from brother-usa.com
Brother - Business Smart Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop - Black
Average customer rating
3.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
4
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Brother - Business Smart Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop - Black
Customer Rating
1
disappointed
on October 7, 2016
Posted by: david357
from San Antonio, Texas, United States
purchased for my mac desk top...slower than the epsom it replaced...but that's ok...biggest frustration is that i have to at least 2-3 times a week reset my wifi on the printer. very frustrating...had a brother a few years ago and had issues as well..thought it was better...wrong!!!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Awesome!!
on May 16, 2016
Posted by: VinnyR
from Albany, NY, United States
I've had several multi-function printers over the years, but my new Brother - MFC-J5920DW is by far, the BEST one I've purchased. It's easy to use and I really like the Real-Time online interface. The "double" trays are also a very good feature.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice printer but!
on October 12, 2016
Posted by: Roberto so what
from Palm Harbor, Fl
Quality is good, but the speed advertised does not seem to be what I got. It's not much faster than my old brother printer. I do like brother products because the cartridges are so much cheaper than anyone else and the quality is very good. Just disappointed in the printer speed
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
So far everything is great!!!
on December 28, 2016
Posted by: mario042512
from West Covina, CA, United States
I Love the print quality of everything that comes out. The only thing that I'm not to fond of is the top load paper feeder. I may be putting to many sheets but with like 12 sheets it tends to feed 3-4 at a time. Other than that everything is great definitely recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Slow connection speed
on January 29, 2017
Posted by: Bc83
from Denver, CO, United States
The printer has great features but the connection speed is incredibly slow
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
on September 13, 2015
Posted by: Pattiliv
Has trouble finding my wifi. I have to turn the printer on and off to find the wifi to print.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Issues
on October 6, 2015
Posted by: capttom
from Washington State
Copier is VERY slow on initial printing.
Copier is VERY noisy. Makes weird sounds.
Copier is VERY noisy. Makes weird sounds.
Instructions for using envelopes not very good.
Need details explaining paper sizes.
Need details explaining paper sizes.
Color is average.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Saves Money
on December 24, 2015
Posted by: MRTC2014
from St. Pete Beach, FL
Bought this printer because of the potential saving we would get on ink. So far things look good. The printer was easy to setup and handles envelopes without issues. Print quality is just ok. Issues that we are having that will need further investigation are; the device does not switch automatically to next tray when one tray runs out and this makes sense if you are load different types/sizes of paper but if not the device should have an auto switching feature. The device is tall and does need a bit of room around it in order to be able to use the rear feed and the scanner tray. One last thing, it is loud when printing and has a quite mode but that does reduce printer speed a bit. Over all we are happy with the device and hope to really give it a good workout in 2016!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com