Customer reviews from otterbox.com
OtterBox - Agility Portfolio Case for Apple iPad Air 2 - Gray
Average customer rating
2.7 out of 5
2.7
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
33%of customers recommend this product. 
(
2 out of 6
)
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Customer Reviews for OtterBox - Agility Portfolio Case for Apple iPad Air 2 - Gray
Customer Rating
1 out of 5
1
IPad Folio
on September 15, 2015
Posted by: MattHerrera
from Homer Alaska
Gender:Male
Verified Purchase:Yes
This product was far below my expectations. The otter box on my iPad before broke so I PAID to replace it with the agility tablet system folio..it is a joke... It will be my "last" otter box product purchase....
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2015
Hey Matt,

We’re sorry to see that you’re having such an underwhelming experience with the OtterBox Agility Tablet System Folio. What’s going on with the case that’s got you so down on it? Anything we can help with? We’ve got a fantastic warranty if something isn’t functioning as expected, or if the case has suffered an injury in the line of duty. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we’ll see what can be done to try and turn this around for you.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
iPad Air 2
on December 13, 2015
Posted by: Woodsea
Verified Purchase:Yes
The case fits well and seems to protect the iPad. The case does seem to amplify the sound as advertised. The flap that protects the screen is fair. The flap seems a little flimsy. It does not turn off the iPad when closed. I have not used the wall mount yet but that is one of the reasons I bought the system.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not what I expected
on January 4, 2016
Posted by: Bob1972
from Micigan
Gender:Male
Verified Purchase:Yes
Very confusing, doesn't have convenient positions to set up iPad. It's just not a good case for using in a home environment. I can see where it might be useful for someone who has use for the iPad in multiple work locations.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 15, 2016
Hi Bob,

We were very sorry to see that you are having a somewhat lackluster experience with the OtterBox Agility Tablet System Folio for the iPad Air 2. We were wondering if perhaps you had had the chance to look over the several available component options that might be able to offer you the versatility that you were looking for.

Here is the link to our webpage that will show you all of the possibilities of the system:

http://www.otterbox.com/en-us/search?q=iPad+Air+2+Agility

Please feel welcome to give our friendly Otters a call at 1-855-688-7269 if you have any questions or we can help in any way.

Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
iPad Air Folio
on October 11, 2016
Posted by: Jennygal
Verified Purchase:Yes
The iPad Air Folio is comfortable in my hand, and not heavy. I wish that it had multiple levels/angles with which to prop it up, when set down horizontally. I am disappointed with the way that it props up.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 12, 2016
Hi Jennygal,

Thanks for your feedback! We are sorry that the Agility Folio is not meeting your expectations when it comes to viewing angles. We will be sure to pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best purchase
on February 20, 2017
Posted by: Marilu
Verified Purchase:Yes
I'm so happy with my otterbox for my iPad Air 2. I want cover for iPhone 6plus
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Very disappointed
on December 2, 2017
Posted by: Gstick
Verified Purchase:Yes
I have had two defenders but the stand broke on them. I thought this was a good fix but didn’t realize defender shell would not work. Looked a agility shell. There are none.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 4, 2017
Hey Gstick!

We so apologize that the shield stand broke on two of your Defender cases! We would love to grab more details to see if there is anything we can do, so please feel welcome to call our amazing Otters at 1-855-688-7269. They'll go to great feats to help you out!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com