Customer reviews from otterbox.com
OtterBox - Agility Series Portfolio Keyboard Case for Apple iPad Air 2 - Black
Average customer rating
2.5 out of 5
2.5
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
33%of customers recommend this product. 
(
2 out of 6
)
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Customer Reviews for OtterBox - Agility Series Portfolio Keyboard Case for Apple iPad Air 2 - Black
Customer Rating
5 out of 5
5
Love otterbox
on April 13, 2016
Posted by: pray
The sturdyness of the case feels very professional especially with the shell. clips on very well and the keyboard feels great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Solid performer, no issues a month in.
on July 14, 2016
Posted by: FiremanSam
Verified Purchase:Yes
I bought 62 of these with the shells for my company's iPads and they've been wonderful so far. Haven't had any issues of Bluetooth being unstable or connectivity problems. The leather feels nice, I didn't check to see what the material really is. The protection is what made me select this product for my iPads. The magnetic flap holds the keyboard firmly against the screen of the iPad and doesn't give accidentally. I haven't had any damage to the iPads since we've began using them. The keyboard is acceptable for the size restrictions. I prefer a little more click to my buttons than this keyboard offers but that's just personal preference. I had a few instances of buttons not registering being pressed, but I believe that was due to my typing habits rather than the quality of the keyboard. Battery life is lovely, I haven't charged it except the one time before I began using it. The cherry on top is that they look good too. Solid choice if you're after quality build, solid functionality, and stylish looks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Magnet is too powerful.
on May 29, 2015
Posted by: JoshT7841
Gender:Male
I was excited when the agility products came out for the iPad air 2 but when I bought it on the first day the metal ring on the shell keeps falling off. It's either the magnets too powerful for the glue they use is too weak. Several times I'll leave the portfolio alone and then pick it up the shell will slide right out of the portfolio and the metal ring will be on the magnet. I took it back to the store where I first bought it and two other cases had the same problem. I've decided to refund my money and go for a different product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 1, 2015
Hi JoshT7841,

We’re sorry to see that you’ve had some difficulty with the OtterBox Agility System for your iPad Air 2. It is very curious what seems to be happening, and even more perplexing that this has occurred on multiple units. If you are still interested in the Agility, please feel free to reach out to our friendly Otters at 1-855-688-7269, and we'll be more than happy to try and figure out what is going on and how best to resolve the issue for you.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not quite what I was looking for
on October 1, 2016
Posted by: Suzy Q
Verified Purchase:Yes
I do a lot of work and moving around on my IPAD. The stand is not stable. It keeps falling down every time I move. I will be returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
No good for me
on December 24, 2016
Posted by: Marilu
Verified Purchase:Yes
I returned the item I cannot connect with the iPad bluetooth.thanks
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 27, 2016
Hi Marilu,

We are sorry that this Agility Keyboard Portfolio + Shell was somehow affecting the Bluetooth on your iPad Air 2. We assure you that this is not at all typical, our cases should not have a negative impact on any signal transmitting to or from the iPad. They are designed to work seamlessly with their device and not hinder any functions.

We truly hope that this one unusual experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
great, but only under optimal conditions
on February 19, 2016
Posted by: stillonthefence
Gender:Female
Verified Purchase:Yes
The agility keyboard portfolio and shell looks fantastic, but it is not as agile and easy to use as I expected. The battery life on the keyboard seems to be good as I constantly forget to switch it off when it's not in use yet it always seems to work (so far) when I go back to it. My biggest complaints are that it is difficult (read: not really possible) to rotate the ipad the way they advertise and there's no way to prop it up when you do. Even worse is the flimsiness of the little slab that holds up the ipad when it's propped to actually use the keyboard. If you are not on a perfectly solid and flat surface, it is useless, which renders the keyboard useless too. It's very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com