Customer reviews from whirlpool.com
Whirlpool - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Biscuit
Average customer rating
4.3 out of 5
4.3
(229 Reviews)
Open Ratings Snapshot
Rating breakdown 229 reviews
5 Stars
127
4 Stars
68
3 Stars
12
2 Stars
12
1 Star
10
86%of customers recommend this product. 
(
197 out of 228
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 21.8 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Biscuit
Customer Rating
1 out of 5
1
Bad Compressor 2.5 years
on July 15, 2015
Posted by: Ex-Whirlpool Fan
from Boston
Shocked to see Whirlpool compressor fail after 2 years. Long wait for customer service and no help since no extended warranty. We did well with earlier products and didn't mind paying more for good quality. Not having to buy extended warranty was your best sales pitch. No more. Welcome to mediocrity.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
A great brand name we can trust reliability
on May 2, 2016
Posted by: Anonymous
from Melbourne fla usa
[This review was collected as part of a promotion.] We love our refriderator we use it alot to cool our food to keep it fresh fresh food is vital
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
ice maker flaw! don't buy whirlpool
on July 16, 2016
Posted by: debbyq
from houston tx
I bought a new refrigerator 3 years ago ... the ice make stopped making ice .. 2 repair guys said there is a flaw in the model and you have to spend $800+ to fix ..NEVER buy Whirlpool again ... the company knows there is a problem and wont pay to fix!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Whrlpool Fridge
on October 28, 2013
Posted by: chrex
from Chapel Hill, NC
Easy to use and dependable now that the compressor has been replaced after only 4 months. 2 weeks without a fridge and had to get a small refrigerator to tide us over.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great fride ice machine a little loud
on November 7, 2013
Posted by: Karminiak
from Downriver mi.
I need to replace my old fride and am very restricted in what will fit in my kitchen. This fit perfect and do to the design I have a lot more room in both the fride and freezer do to its design. Only compliant would be is ice machine is a little loud but with everything being in the door it is understandable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
I regret buying it.
on October 28, 2013
Posted by: Aschmitz91
from Stuart, FL
It is a very loud refrigerator, and runs all the time. My biggest complaint is the ice dispenser. 90% of the time the ice button gets jammed and does not stop dispensing ice. You have to pull the bar to get it to stop. I had the repair company come out and look at it, and said that it is supposed to do that and does not need repair. I do not recommend this refrigerator!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Disappointed
on November 14, 2013
Posted by: Elvie38
from Florida
The drawers are small, the door handle on the refrigerator side came off in my hand and had to be repaired, and the ice cube dispenser squirts water along with the ice cubes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Fit Just Right
on June 1, 2015
Posted by: looking for a bargain
from van alstyne, tx
We purchased this fridge for 3 reasons: the name, the size, and the price. We have owned several Whirlpool products over the years and have always been pleased with how they have performed. We own an older home and this fridge fit our existing space perfectly. It's harder to find a side-by-side that will fit in a smaller space, and it was very affordable. We would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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