Customer reviews from geappliances.com
GE - 1.5 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average customer rating
4.2
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
311
4 Stars
133
3 Stars
51
2 Stars
26
1 Star
31
82%of customers recommend this product.
(
430 out of
524)
Customer Reviews for GE - 1.5 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
4
Easy to use, simple
on July 10, 2021
Posted by: Dano35
from Georgia
I like the quality, ease-of-use, easy to install although I did not have as much power is my prior GE, I have always had GE products and was very pleased with their quality and durability.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
A++ Great microwave
on August 16, 2021
Posted by: Ed978
from Las Vegas
Looks great above the stove, very easy to use, works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to read controls
on September 1, 2021
Posted by: enjoyn
from Indpls
nice size and great look, the door does not seem to open completely. otherwise a good product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Turntable very noisy
on September 1, 2021
Posted by: Samiam729
from Seattle
Turntable noisy / tried contacting GE by phone and web… no luck
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 2, 2021
Hello, thank you for your review. We hate to hear that your microwave's turntable is making a loud noise and that you were unable to reach us via phone and online. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would still like to speak with us regarding this, please feel free to contact us anytime on social media as we are always here to help. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy Operation and great price
on September 10, 2021
Posted by: GabbyRed
from Colorado Springs, CO
This is our second GE over-the-range microwave. It's much like our first one that is simple to operate and clean and heats everything superbly. I don't need all the fancy-mancy other buttons some microwaves have. The basics are plenty and work well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works well, but
on September 22, 2021
Posted by: Downeymicrowave
from Downey, Ca.
Works appropriately, however the handle is already cracked on the outside, plus the "cellophane" covering on the controls is wrinkling.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, September 23, 2021
Hey there, we're pleased to know your microwave is working well, but we're very sorry to hear the handle is cracked on the outside and that the covering on the controls is wrinkling. We can certainly see how this would be annoying, so for the best help we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful. Thank you for taking time from your day reach out with your honest feedback.
Guy@GEA
We hope this is found useful. Thank you for taking time from your day reach out with your honest feedback.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES AND A GREAT MICROWAVE!
on October 2, 2021
Posted by: Will832
from Hattiesburg, Ms.
I have only had this prodiuct for two days. It has worked great!
I had the previous GE microwave for 22 years!
I had the previous GE microwave for 22 years!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Stopped to work few days after installation
on October 29, 2021
Posted by: pepote
from Avon Park
Also the brand is a classic, this specific product got broken few days after using it. Maybe has something to do with handing the box along the chain, but i am not sure until some tech review it
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, November 2, 2021
Hi there,
We're incredibly sorry to hear that your microwave stopped working after only a few days and certainly understand your disappointment. We would encourage you to schedule a service appointment with your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
We're incredibly sorry to hear that your microwave stopped working after only a few days and certainly understand your disappointment. We would encourage you to schedule a service appointment with your warranty. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com