Customer reviews from philips.com
Philips Norelco - Multigroom Pro All-in-One Head-to-Toe Grooming Kit - Brushed Metal
Average customer rating
3.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
13
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
5
65%of customers recommend this product.
(
13 out of
20)
Customer Reviews for Philips Norelco - Multigroom Pro All-in-One Head-to-Toe Grooming Kit - Brushed Metal
Customer Rating
4
the product was great until....
on June 25, 2017
Posted by: Harrybeast
Gender:Male
The product is great and easy to use but now after about 8 months it's not charging.
Pros: love all the interchangeable heads
Cons: not charging
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rescue
Gender:Male
Verified Purchase:Yes
Great so far but I do not like where you put the power botton . It's to easy to turn off.
Cons: power botton
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Poor design
on December 19, 2017
Posted by: Camerinmunro
Gender:Male
The trimmer head has worn out and now the attachments will not lock in. It’s a great trimmer but the engineer design is faulty.
Pros: washable, battery last long
Cons: becomes loud when trimmer head gets worn
Written by a customer while visiting philips.com
Posted by: Papi
Gender:Male
Verified Purchase:Yes
I like that it is small and easy to replace the head pieces.
I can do a very precise shaving with the multiple head pieces.
Only problem with it is that the “ on “ button is easy to put to off while in use.
I can do a very precise shaving with the multiple head pieces.
Only problem with it is that the “ on “ button is easy to put to off while in use.
Pros: lite and easy to handle
Cons: the power button easy to put to off while in use
Written by a customer while visiting philips.com
Customer Rating
5
quality precision product with broad capability
on February 24, 2020
Posted by: Mikeb75
Gender:Male
Verified Purchase:Yes
My first beard. This machine has more than enough attachments and accurate quality to allow even an inexperienced person to get it right the first time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Pretty good groomer
on June 10, 2020
Posted by: itsallsubjective
Gender:Male
This was a nice groomer for a few years until it started rattling itself to death! Even after cleaning it out and double checking to make sure it was all tight. Bummer!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
poor design
on December 14, 2020
Posted by: no nic name
Gender:Male
Attachments do not remain secure to the clipper body
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 18, 2020
Hi there,
We are sorry to hear that the product did not live up again to your expectations.
As the product is well-received, we'd like to find out what happened.
Please reach out to our support team from your account .
You can also contact us via social media (https://www.facebook.com/Philips-https://twitter.com/PhilipsPR ) or the contact page on our website, to investigate this further and see how we could help.
Kind regards,
Philips Consumer Care.
1-800-243-3050
Monday - Sunday 9:00 AM - 6:00 PM EST
We are sorry to hear that the product did not live up again to your expectations.
As the product is well-received, we'd like to find out what happened.
Please reach out to our support team from your account .
You can also contact us via social media (https://www.facebook.com/Philips-https://twitter.com/PhilipsPR ) or the contact page on our website, to investigate this further and see how we could help.
Kind regards,
Philips Consumer Care.
1-800-243-3050
Monday - Sunday 9:00 AM - 6:00 PM EST
Response from philips.comBy Philips Consumer Care, December 18, 2020
Hi David,
Thanks for sharing your experience. We are sorry to hear that you're experiencing issues with your Multi-groomer, and we understand that this is an inconvenience. We'd be happy to see what we can do about this. Please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for sharing your experience. We are sorry to hear that you're experiencing issues with your Multi-groomer, and we understand that this is an inconvenience. We'd be happy to see what we can do about this. Please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: wlanny25
Gender:Male
Verified Purchase:Yes
Good well designed product. Has paid for itself already
I would recommend this to a friend!
Written by a customer while visiting philips.com