Customer reviews from sony.com
Sony - 7.1-Channel Soundbar with Wireless Subwoofer - Black
Average customer rating
3.9 out of 5
3.9
(35 Reviews)
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
12
4 Stars
13
3 Stars
6
2 Stars
2
1 Star
2
69%of customers recommend this product. 
(
20 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Sony - 7.1-Channel Soundbar with Wireless Subwoofer - Black
Customer Rating
3 out of 5
3
Underpowered Subwoofer
on March 1, 2015
Posted by: Jerrymmm
Verified Purchase:Yes
I like this sound bar but do not like the accompanying subwoofer. It is very soft and the ability to boost it relative to the rest of the sound is minimal. I assume most people would like a booming subwoofer and the ability to increase/decrease it based on personal taste. This one doesn't boom and even if you set it at the highest level it is hard to hear. Too bad because the sound bar is very nice and the blue tooth works well with my iPad and iPhone.
No, I would not recommend this to a friend.
Response from sony.comBy JeannetteSony SupportMarch 3, 2015
Hello Jerrymmm! Thank you for sharing your experience with this unit, we will forward this information to the proper department for further review. We would like to also recommend to check through the menu that the LEVEL setting called DRC (Dynamic range control) is set to OFF and to test audio output again for quality.
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
on April 15, 2015
Posted by: Chebudda
Verified Purchase:Yes
It's fantastic when it works well but mine was defective, and when I sent it for repair it still came back with the same problem
I would recommend this to a friend!
Response from sony.comBy JoffreySonySupportApril 17, 2015
Hi Chebudda,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great sound, but has sound lag
on April 8, 2015
Posted by: Ichiji
Sound is great, with nice setting flexibility. TV has minor sound lag, but streaming has very noticeable lag.
No, I would not recommend this to a friend.
Response from sony.comBy JoffreySonySupportApril 12, 2015
Hi Ichiji,
We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
nice components except the remote
on February 27, 2015
Posted by: digitalrat13
Verified Purchase:Yes
the sound bar sets up quickly and easily (although it did take a few attempts to sync the sound bar with the bass module) and both of those pieces have a nice, solid quality feel to them.
the manuals could have been laid out better (the instructions for syncing the wireless bass module should have been in the start up guide, rather than having to hunt through both manuals only to find it on page 9 of the operations manual).
the plastic remote feels like a cheap toy and is extremely flimsy when you extend it to access the internal controls (like for syncing the bass module). for the price point of this product, it should have been engineered better.
I'm also not a fan of the finish on the remote. why sony continues to produce items with a glossy black finish that ends up looking filthy the moment you touch them is beyond me (the top and bottom of the remote are matte, but the sides of the remote have a high gloss finish).
overall, it's a nice product and definitely suits my needs and an upgrade to the remote would have earned 5 stars.
I would recommend this to a friend!
Response from sony.comBy JeannetteSony SupportMarch 3, 2015
Hello digitalrat13! Thank you for your feedback, we will forward this information to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Traditional Surround
on July 22, 2015
Posted by: Samueladanss
Verified Purchase:Yes
I had a traditional surround sound system but my wife hated the wires. We recently purchased a 65'' 4k Sony tv and the sound bar. I was reluctant about the full experience of just the bar. When everything was hooked up and connected I was blown away at the sound quality, and that it ''talked'' to the tv. It gave full surround sound feeling in a compact bar. I definitely would recommend this to anyone that wants to cut the cords!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Good Value
on July 19, 2015
Posted by: pixy
Verified Purchase:Yes
This sound bar offers very good sound quality for the price. The Pros: It has two HDMI input ports which allow connection to both a TV and a Blu-ray player. There is also a BluTooth setting. The subwoofer may be placed anywhere in the room and there are multiple subwoofer settings on the remote. The Cons: The subwoofer is not very powerful, but OK for a small room. This sound bar hides the TV remote on/off eye, so the TV signal doesn't connect using the TV remote. The Sony Soundbar Model HTST7 has an antenna to correct for this. Wish this also had an antenna.
Response from sony.comBy JeannetteSony SupportJuly 22, 2015
Hello pixy! Thank you for sharing your feedback with us, We will make sure to pass this information regarding the design and output to the proper department for further review.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
HTST5
on June 8, 2015
Posted by: tfisher
Verified Purchase:Yes
The sound bar itself sounds good but i am disappointed in the subwoofer. Not loud enough and not enough bass!
No, I would not recommend this to a friend.
Response from sony.comBy JeannetteSony SupportJune 10, 2015
Hello tfisher! Thank you for sharing your feedback with us, we will pass this information to the proper department for future reference, also make sure that the SW volume is increased to playback bass sound and also keep in mind that when the input source does not contain much of bass sound, as is the case with most TV programs, the bass sound may not be audible.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great upgrade
on June 30, 2015
Posted by: Mjgrego
Verified Purchase:Yes
This system replaced a 5.1 surround system (also Sony), but removed the headache of wired rear speakers and woofer. I put the system through a few of my favorite surround-friendly blu-ray movies and I was impressed. Definitely a good buy and upgrade.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Showing 1-8 of 35 results 
1 2 3 4 5 >>