Customer reviews from sentrysafe.com
SentrySafe - 2.0 Cu. Ft. Fire- and Water-Resistant XXL Safe with Biometric Lock - Charcoal Gray
Average customer rating
4.2
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
27
4 Stars
13
3 Stars
5
2 Stars
2
1 Star
3
82%of customers recommend this product.
(
37 out of
45)
Customer Reviews for SentrySafe - 2.0 Cu. Ft. Fire- and Water-Resistant XXL Safe with Biometric Lock - Charcoal Gray
Customer Rating
5
Great Safe for Home Security
on March 21, 2022
Posted by: tater56
from Saint Simons Island, GA
We purchased the Fingerprint Fire/Water Safe to secure our important documents, jewlery and hand guns. The safe was easy to setup and has provided a sense of security.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: gtaz
from Farmersville
Verified Purchase:Yes
Main reason we purchased this safe was because we need something that could store a standard 3-ring binder. Also wanted the additional features of water and fire safety and combination and biometric features as another reason we purchased it.
Written by a customer while visiting sentrysafe.com
Posted by: Sherief
from Oregon
Verified Purchase:Yes
It came a day late. Out of the box and it won’t lock, locking mechanism is defective. On top of that, the phone number listed on the sticker on the front of the safe is out of service… really?
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 4, 2022
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to help.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: jrobert555
from Baltimore, MD
Verified Purchase:Yes
I like the safe, but it slides on the rug and the biometric is impossible to set up!
Good luck to anyone else who buys one.....
Good luck to anyone else who buys one.....
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, June 16, 2022
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: DarylNYC
from Queens, New York
Verified Purchase:Yes
This Is the strongest safe I have ever owned! This safe is very heavy so there is really no need to bolt it down. It's roomy on the inside, and really easy to set up. The fingerprint scanner is excellent. The key lock on the door adds extra security, preventing the door from being opened by using a magnet. Definitely worth buying!
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Brian k
from Bedford pa
Verified Purchase:Yes
Fingerprint function is cumbersome. It works half the time. It’s a neat idea but not perfected by Sentry Safes yet. Also, it arrived dented on 2 corners. I don’t know if it’s the shippers fault or Sentry safes fault. The box it was in wasnt damaged so I suspect it was shipped that way from manufacturer.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, December 29, 2022
We are sorry for the experience with your safe. It’s hard to pinpoint how this occurred but we would love the opportunity to make it better for you. If you are unable to return the safe to the retailer, please give us a call 1-800-828-1438 and we'll be happy to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: R Sllen
from Virginia
Verified Purchase:Yes
I really love my new Christmas gift. It is exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Posted by: Just me 999
Verified Purchase:Yes
Cant seem to enter personal code. Instructions say 1st enter factory code followed by personal 5 digit code... That's 10 numbers onecafter the other. Is that right or did the instructions miss a stop between factory code and personal code?
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com