Customer reviews from geappliances.com
GE - Profile 23.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Average customer rating
3.5
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for GE - Profile 23.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Customer Rating
5
The refrigerator has great features and exterior easy to clean
on October 11, 2012
Posted by: Smokey1
from Memphis, TN, USA
[This review was collected as part of a promotion.] The side by Side is very convenient and spacious, easy to clean and use. You find the shelves are removable for ease of cleaning and for adjustments. The energy efficient refrigerator is quiet. Our family enjoys the exterior water and Ice dispenser.
I would recommend this to a friend!
Performance
4
Quality
5
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It performs well when it works
on April 29, 2016
Posted by: Deputydawg0
from Washington, DC, United States
We have had the refrigerator for six years. The icemaker has broken twice which has required service. The Precise Fill screen stopped working after year two. It still dispenses water and ice but there is no measurement. I guess I can replace the motherboard but no guarantee the replacement board will last longer.
The freezer side is very small. Difficult to store items without cutting them up or re-arranging them. The refrigerator side is nice. Good storage on the door.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
It's just an OK product
on October 16, 2017
Posted by: Caesar84
from Seattle, WA, United States
We have had this for 6 years now and we have had water dripping on the refrigerator side constantly (causing a stain on the inside walls) and also on to the wooden floors. No idea where the water is coming from or how to stop it.
The ice maker stopped working a while ago as well.
These appliances should have some level of diagnostics to help the users know where the possible issues could be rather than expecting a service call.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, October 18, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. We’re sorry for your experience. Please take a look at our following link which includes some tips we hope will help with the leaking:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=19366
If any additional questions come up, feel free to reach out to us on our “contact us” link:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thank you, again, for your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=19366
If any additional questions come up, feel free to reach out to us on our “contact us” link:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice style
on April 12, 2018
Posted by: Sus Spence
from Honolulu, Hawaii
Just putting in beach house
Replacing older unit.
Replacing older unit.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Still works great
on August 25, 2020
Posted by: Hbrand
from Florida
After many years in use still looks great and works well. Never any problems with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerater I have ever owned
on November 21, 2021
Posted by: cam737
from Orlando FL
I like it when it works. But it has been non-stop trouble for 10 years. Bad sensors, bad drain through/funnel, etc... 8 repair calls in 10 years. I have a bad sensor now, the bottom back vent/fan area ices up and we have to defrost it manually with a hair dryer every 2 weeks. Now GE tells me they don't make the part I need and they cannot repair it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, November 24, 2021
Oh, goodness! We're disappointed to hear of the trouble you've had with your refrigerator over the past 10 years and that parts aren't available. We can totally understand how much of a headache this must be as this isn't the experience we would expect. Thank you for sharing your feedback. -Mikayla@GEA
Written by a customer while visiting geappliances.com