Customer reviews from brother-usa.com
Brother - Network-Ready Wireless All-In-One Printer - Gray
Average customer rating
3.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
27
4 Stars
11
3 Stars
10
2 Stars
8
1 Star
11
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for Brother - Network-Ready Wireless All-In-One Printer - Gray
Customer Rating
4
Great Device
on December 8, 2014
Posted by: ChrisJ
from Tacoma, WA
My new MFC-J4710DW has worked great, so far. I've had it for about a month now and it has performed well. I purchased it specifically so I could duplex scan my documents. I also occasionally need to make copies and print paper documents. The only problems I have had are that smaller paper documents sometimes get jammed during the scanning process. Typically this happens when I run paper that is 4 inches or shorter through the feeder. The jams are easily cleared, but that is one aspect of the unit that could be improved. Overall I am extremely happy with my purchase, and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
The best ever
on August 29, 2015
Posted by: BJBP
from Coal City, IL
Our Brother, Business Smart Series Printer is the best that we have ever had. The quality of the type and pictures is great. The many functions that it can do, like double sided printing and the quickness of printing and faxing is almost equal to the big machines that I have used while working in many offices as a Ad Min. It is also very quite. Would tell anyone to buy this machine. Thanks Brother for such a great machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Does EVERYTHING
on February 14, 2014
Posted by: AndreaS
from Austin, TX
I still haven't figured out all the ins and outs yet; I'm not sure the manual is complete about all that it can do? But the more I use it the more I find out what it does. EASY to scan to a file on your desktop or email. LOVE the bypass tray and the auto doc feeder. ITS WIRELESS!! It's neat and tidy; doesn't take up a lot of space and it's FLAT ON TOP so that if I need to, I have a bit of temporary extra freed-up space.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
worst purchase ever
on March 14, 2014
Posted by: neveragain
from new orleans
Been having issue with the printer since I purchased it.. tech support is no help!!!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
No Duplex on 11X17
on May 26, 2014
Posted by: NotsoHot
from Milledgeville, GA
I was disappointed with the purchase because my requirements are automatic 2 sideed printing on 11X17. The sales person told me this printer would do that and it was only after I brought the printer back, installed it and tried to print my jobs that I found out it would not do duplex on !!X17 size paper. I returned it and replaced it with your MFC-J6920DW. Now I have the problem solved.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Cheap but does the job.
on May 27, 2014
Posted by: RobbyG
Have used Brother printers before. They do offer a machine that will do 11x17 printing for a reasonable price. Paper trays are getting flimsier as time goes but are functional. Overall a good machine for the price you pay for it. Would be much nicer if the paper trays were a bit more sturdier. Operators manual covers a lot of good info but print size is so small that a magnifying glass is needed to read it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Print density NOT acceptable
on September 10, 2014
Posted by: eplove
from Ohio
While I appreciate many of the features of this printer (such as the small size, 11x17 printing, and auto-duplexing, I am seriously dissatisfied with the quality of the printed image. Even after customizing the settings for maximum density, it still delivers a washed-out look (at least on plain paper -- I haven't tried photo paper, but I didn't buy it for that). I spent over a hour on the phone with a Brother technical advisor, installing new drivers, etc., etc., etc., and nothing helped.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Exchange
on September 30, 2015
Posted by: Apollo9
from Pensacola FL
My original printer stopped working. Brother exchanged it for a reconditioned unit at no cost to me.
What a pleasant surprise.! Very professional company.
What a pleasant surprise.! Very professional company.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com