Customer reviews from Samsung US
Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 120Hz - Smart - HDTV
Average customer rating
4.7 out of 5
4.7
(261 Reviews)
Open Ratings Snapshot
Rating breakdown 261 reviews
5 Stars
202
4 Stars
44
3 Stars
7
2 Stars
3
1 Star
5
94%of customers recommend this product. 
(
235 out of 251
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - 120Hz - Smart - HDTV
Customer Rating
5 out of 5
5
its a awsome product
on February 27, 2014
Posted by: tetof1
Expertise:Beginner
I love my product it has so many apps to see its very smart I really recommend this awesome tv
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first LED,2nd Flat screen.
on March 14, 2014
Posted by: Wardc
Expertise:Intermediate
This beauty is great, moved up from a 40 inch to a 55 inch tv. What a difference, plus using search in movie/tv apps is so easy, you get a onscreen keyboard, instead of using the remotes keypad. The picture is magnificent, the Blu Ray movies look almost like your looking out through a window, and doing barrel rows in a jet plane, in a video game, almost makes you dizzy, the only thing I didn't like, was in the initial setup, you couldn't get out of it, until you hooked up the IR extender, minor gripe, its only in here so Samsung might change the setup and make it an option, so when I move up to 70 inch or bigger Samsung, I won't have to mess with it...lol. So far best tv I've ever had...
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: not enough rca plug inputs.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PURCHASE
on April 4, 2014
Posted by: JASBO274
from MASSILLON, OHIO
Expertise:Beginner
When I purchased my Samsung LED 6300series TV, I was shopping for another make and when I compared the Samsung to the one I was their to buy, no comparison. Since the purchase, I am more than satisfied with my decision. Would recommend product to friends.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung never disappoints
on April 11, 2014
Posted by: Billxipa
from ocean city, md
Expertise:Intermediate
The last tv I purchased 8 years ago was a Samsung and it was the best tv I have ever owned. When it was time to retire that set for a bigger upgraded version I had no thoughts of purchasing any other brand. This 55 inch tv is a dream come true. Picture is beautiful, the design is sleek, sound quality is clear, and the smart features are alot of fun. All around it is a great product!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Review
on May 11, 2014
Posted by: HomeOfficeWatchTVAllDay
from New York, NY, USA
Expertise:Intermediate
Out of the box. I initially wanted to set up the TV through Wifi. However, it was dropping connection every several minutes. I became fed up and moved my cable modem near the TV and plugged in the ethernet cable.
The tv was also freezing and rebooting unexpectedly.
I eventually had to call Samsung Customer Service and they were great over the phone. The repair team came once just to verify the issue and assigned another appointment. The TV eventually updated its firmware and the symptoms stopped. I can now watch tv over WI-Fi and the tv doesn't freeze any more.
The only CON, that I can think of is that Samsung doesn't or hadn't thoroughly tested the firmware before releasing it.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: firmare testing before release is suspect.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The screen resolution is fantastic.
on May 19, 2014
Posted by: petro37
from Houston, TX
Expertise:Intermediate
When viewing an HD program I feel like I could reach out and touch the people.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing!
on May 19, 2014
Posted by: mmead1
from mobile
Expertise:Expert
Wow. Best smart tv ever... samsung products are great!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Are you bothered by SOUND?
on May 19, 2014
Posted by: foxyloxy
from Southern Florida
Expertise:Expert
This TV is so great in so many respects, I hate to mention the one single failing: the sound. It is awful.
I have had to purchase and install speakers.
Pros: Bright display, Realistic color
Cons: sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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