Customer reviews from Kitchen Aid
KitchenAid - 14-Cup Coffeemaker - Contour Silver
Average customer rating
4.1
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
213
4 Stars
48
3 Stars
23
2 Stars
17
1 Star
38
82%of customers recommend this product.
(
271 out of
332)
Customer Reviews for KitchenAid - 14-Cup Coffeemaker - Contour Silver
Posted by: Cofee with flavor
from Dayton (Centerville), Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] easy to use, able to brew coffeevwith flavor, strong. Much better than others drip makers that produce black water. I like the bold setting and the ease to load the water. Any one at home could use it
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, Cofee with flavor. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Good coffee maker but...
on March 2, 2016
Posted by: Best boss in Evansville
from Evansville IN
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this coffee maker to use in my employee lounge. I wanted the 14 cup size and this makes a good pot of coffee but there are a couple of issues. 1) The basket door pop's open easily when removing the pot to pour a cup of coffee but it isn't a big problem. 2) And this is a BIG problem. The carafe has a plastic pour spout. EVERY time you pour a cup of coffee 2 or 3 ounces spill off the pot. The pour spout is flat and wide so it doesn't funnel the coffee. Everyone has to hold their cup over the sink when getting coffee or else there's a mess on the counter. I bought the 14 cup maker so to have enough coffee but if you spill 2 or 3 ounces each time you use it, I'm better off with a 12 cup with a better pour spout.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear Best boss in Evansville, Thank you for providing feedback about your Coffee Maker Carafe. We would like to discuss your review further with you. Please email me at Kitchenaid_receipts_usa@kitchenaid.com with your user ID (), your review number (), your address, phone number, and model with serial number. Thank you in advance and we look forward to speaking to you. Carol -The Review Team
Written by a customer while visiting Kitchen Aid
Posted by: Hezzii
from Boise, ID
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this coffee maker after our prior KitchenAid was found empty, shut off, and HOT. It was also a 14-cup model, and had lasted for 4 years- no mean feat, at our place! So when we shopped for a new one, we chose the newer model. We're definitely pleased. The improvements: top door doesn't swing open randomly, thanks to the new pushbutton latch; filter basket swings out, for easier loading; water tank is easier to load / unload; in-tank filter is centrally located, and easier to replace or push down; and finally, the filter basket is deeper on this model, which prevents coffee-ground backflow- no more gritty cups of coffee, or backed-up coffee flowing over onto the burner and counter, during the brew cycle. My one "thing" about this is how you set the automatic brewing for morning- you do have to go through the menu, rather than just double-tap your brew button. However, that's not even close to a deal-breaker for my husband or myself, and the three coffee drinkers in our household all agree that this machine brews a great-tasting cuppa Joe. :) We've been using it for a couple of weeks now would recommend this machine for any and all coffee drinkers out there. It has well-thought-out features, and makes tasty coffee!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, leopardstripes. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
They improved it!
on February 23, 2018
Posted by: PMWe
from Springfield, IL
Gender:Female
[This review was collected as part of a promotion.] This is our second Kitchenaid coffeemaker, similar model. I see you have solved several things that were drawbacks on the old version. Our old kitchen aid coffemaker still worked after about 12 yrs, but the Teflon coating was worn on the warming plate, and the latch to close the filter compartment would not close on the first try. Now there is a new material for the warming plate that does not appear to be coated, there is a push-button latch for the filter area, and the water reservoir is removable for filling. it’s perfect, especially since it is red!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: Bioguy
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This coffee maker is great. The basket holds enough coffee to make a strong brew, which we love. We use it on the bold setting. This model is improved version of an earlier coffee maker. The warming tray does not discolor. The water filter is now in the middle of the water container, which makes it easier to handle. The water container is still removable for filling- a great feature. The screen is now brighter and easier to read and use. All in all, it brews a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: sandy
from Eureka, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great, nice fresh coffee, easy to program!
I would recommend this to a friend!
Response from Kitchen AidBy September 26, 2017
Thank you for contacting KitchenAid, sandy. We are happy to learn that you are satisfied with your product. If you ever have any questions about your KitchenAid small appliance, please contact KitchenAid at countertopcollectionusa@kitchenaid.com. Please include your name, phone number, physical address and the complete model and serial number of the appliance.
Written by a customer while visiting Kitchen Aid
Posted by: Jack
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a month ago. Very reliable and makes a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Posted by: CL
from Lebanon Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this last week and the digital display was fading in and out so sometimes you could see the time, etc., and other times you couldn't do the store I purchased this from immediately sent me a new one and this one does the exact same thing, this is the third pot of this model that has been bad, I like the features of the coffee pot and the 14 cup carafe but the mechanical functioning of this one is not good.
No, I would not recommend this to a friend.
Response from Kitchen AidBy September 26, 2017
Dear CL, Thank you for providing feedback about your Coffee Maker. I am sorry to learn of your concern. Please email kitchenaid_receipts_usa@kitchenaid.com with the username used to submit your review and your model number. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting Kitchen Aid