Customer reviews from brother-usa.com
Brother - MFC-7840w Wireless Black-and-White All-in-One Laser Printer
Average customer rating
4.2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
14
4 Stars
9
3 Stars
0
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
21 out of
24)
Customer Reviews for Brother - MFC-7840w Wireless Black-and-White All-in-One Laser Printer
Customer Rating
5
Lasts forever
on September 26, 2022
Posted by: Abel915
from El Paso, TX
[This review was collected as part of a promotion.] We purchased this printer over ten years ago and it is still going. There has never been any paper jams and has never need servicing. The Drum and Toner cartridges are easy to replace and install. The print quality is the best I have seen of any other brand.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable printer MFC-7840W
on November 16, 2022
Posted by: Bowie
from Miramichi, NB
Very pleased with this product so far. Was a bit challenging to hook up wireless but the newer models are probably easier to connect
Written by a customer while visiting brother-usa.com
Customer Rating
2
Goes through drums and toner rapidly
on July 16, 2023
Posted by: Trevor Ironside
from Calgary
Goes through drums and toner rapidly. Does not run on 5 G network
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 17, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFC7840W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com