Customer reviews from brother-usa.com
Brother - MFC-7840w Wireless Black-and-White All-in-One Laser Printer
Average customer rating
4.2
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
14
4 Stars
9
3 Stars
0
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
21 out of
24)
Customer Reviews for Brother - MFC-7840w Wireless Black-and-White All-in-One Laser Printer
Customer Rating
4
Windows 7 wireless lan installation finally worked
on September 10, 2010
Posted by: semitechie
from Honolulu
I returned an HP M1522nf that would not do what I needed, and exchanged it for this one despite earlier complaints about it not working with Windows 7. It came with a Windows 7 disk. After several unsuccessful wireless attempts, I used a wired connection to the router for the setup on the desktop computer (which turned out to have a wired connection to the router!). Once the printer showed up in the network map and I had added it to the homegroup, I did a wireless lan installation for the laptop (calling it a Brother peer to peer network). It easily found the printer and the installation works for both computers: wired for one, and wireless for the other. Anyone visiting the household can access the wireless lan if they have the WEP key, and just would need to install the software suite or the driver.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A very good buy
on November 26, 2010
Posted by: Anonymous
I have had this machine for over a year now and it has worked quite well. I have no regrets at all; I would buy it again. I have found it cheap to operate and quite serviceable. The installation was a little problematic but once it was resolved all was well. I highly recommend this machine . Remember it is not color but black and white so if that is what you want then this machine is for you.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good product for the money
on December 19, 2010
Posted by: Dado
from New Orleans, LA
All printing functions were good out of the box until I tried printing envelopes through the manual paper feed. Almost every time I tried I got a message saying 'Paper Jam, Remove and reinstall the Toner Cartridge. I finally returned it for another and it has been working fine. Good product for the money. Simple to install.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
No-Go with Windows 7
on August 7, 2010
Posted by: cfirtion
from Union, NJ
I purchased this printer because of it's networking capability and it's price. I run 3 computers; 1-WinXP, 1-WinVista & 1-Win7. I had no problems with the XP or Vista machines. The Win7 unit is a TOTAL NO-GO! No matter what I do, I cannot get the printer/scanner/FAX to work on the Win7 machine. Worse; I cannot load any other printer. Brother says it's not their problem. Dell says it's not theirs. Both Brotehr & Dell want me to pay for the privilege of getting it to work. I have found all online "solutions" unhelpful at best. The only way I can currently print is to send all docs to one of my other machines. Not pleased.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Give Me Back My HP!
on August 24, 2010
Posted by: Gmar
from Waco, TX
Really the best that I can say for this machine is that the setup was easy and the printing is acceptable.
Machine indicates a jam when there isn't one.
If the envelope is not fed into the feeder just perfectly, it will indicate a jam.
It would be nice to have markings to indicate how far the sliders need to be moved in for envelopes.
Indicates Toner needs changing when in fact, the cartridge is half full. Constantly having to remove the cartridge, shake it and reinstall.
The document feeder seems to catch the paper at a slight angle causing the print to be at an angle.
Machine indicates a jam when there isn't one.
If the envelope is not fed into the feeder just perfectly, it will indicate a jam.
It would be nice to have markings to indicate how far the sliders need to be moved in for envelopes.
Indicates Toner needs changing when in fact, the cartridge is half full. Constantly having to remove the cartridge, shake it and reinstall.
The document feeder seems to catch the paper at a slight angle causing the print to be at an angle.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Must buy (almost perfect)
on August 23, 2010
Posted by: Jeff
from Los Angeles
I was looking for a laser multifunction device with network capability that I could use to print from my laptop anywhere in the house. A lot of reviews seemed to point to the Brother MFCs as the best overall brand for laser monochrome devices. The only problem was that there were a LOT of different models to choose from - just going to the Brother website to do some comparison shopping made my head spin.
The MFC-7840W is a recently introduced model which has seemed to get good reviews across the board. A major plus is that it has both wireless and wired network capabilities. I took the plunge and purchased this model. Since I already had a wireless router to plug it into, I didn't need to use the wireless capabilities, but it seemed to be a nice option for future flexibility. The Ethernet connection was easy to set up and worked the first time I tried printing from my laptop. I like that they had 2 option wired and wireless. this is Great. Now I am using the wireless.
I've been very pleased with the quality and feature set of the MFC-7840W. Not only does it print high quality output, but it has clearly-labeled buttons for scan, fax, and copy, which makes it a breeze to use any of these functions. Plus, the device is relatively light and doesn't have a very large footprint, so it fits easily on top of a small file cabinet. High marks overall. The only thing missing was duplex(double side page) printing option and USB direct print. (it will be perfect)
Please Brother the next update add duplex double side printing and usb direct.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product, Great value
on July 3, 2010
Posted by: eliz
I needed to replace a b/w printer. After doing research about performance and price, I choose the MFC-7840W. Hasn't let me down yet! I definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
great machine
on July 3, 2010
Posted by: jjr730
from austin texas
Machine does everything promised one of the better purchases I made
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com