Customer reviews from whirlpool.com
Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Average customer rating
4.4
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
77
4 Stars
21
3 Stars
7
2 Stars
2
1 Star
7
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Customer Rating
5
Love this dryer!
on January 22, 2015
Posted by: spacelee02
from Casper, WY, United States
I recently purchased this dryer and I am really happy with my purchase. It has a lot of options and performs very well. I like the Static Reduce option and the Wrinkle Guard with Steam.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ventless Dryer
on March 2, 2015
Posted by: siefkdl
from Ottawa, OH, United States
Great having a dryer you do not need to vent outside. Energy savings are wonderful. Takes a little longer to dry but works great so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excited that it is ventless!
on June 12, 2016
Posted by: Anonymous
from Alabama
[This review was collected as part of a promotion.] I have had the ventless dryer for 3 weeks. Over all I'm happy with the dryer with the exception of the lent trap doesn't fit flush and clothes tend to get caught.
Written by a customer while visiting whirlpool.com
Customer Rating
2
HybridCare filter is poorly made
on January 29, 2016
Posted by: Anonymous
from Toledo, OH
I have owned the unit for about 6 months and if it wasn't for the HybridCare filter I'd give this 5 stars and recommend it to everyone I know. The filter is flimsy and poorly made. Plus there's a charcoal type filter insert that is getting clogged up that I can't get cleaned out. I have looked everywhere on the internet for replacements and can't find anything. Lint filters are available for every make and model in existence it seems but this filter is no where. I am very very worried about what I will do when the filter finally falls apart.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too big for stacking
on November 20, 2015
Posted by: Anonymous
from Brooklyn, NY
I needed a stacking washer/dryer in a tight space that had a ventless dryer. I was told this was the only one I could get. Although, I was also sold a miele, ventless, stacking w/d for another apartment I own. The Miele is more expensive but smaller and a better fit for stacking. Maybe the salesman assumed I wanted a full family washer/dryer? This machine was replacing a stackied Maytag w/d. Well the machines are perfectly fine for side by side but as a stacking machine they are so large that I have to stand on a step stool to reach the dryer controls. Why would anybody put the controls on the top of a dryer for a stacking machine. Also, these machines are in a closet. They weigh almost 500 lbs. Whirlpool does not have a system in place to move the machines out if you need to service the water lines or the machines. Whirlpool sales people could not even tell me if the machines are serviced in front. I had to have the machines installed on a dolly so that if I needed to move them in an emergency it was possible to move them. They are monster machines and should not be sold as stacking machines. The machines are noisier than my 25 year old Maytag.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
We are very happy with the product
on August 8, 2015
Posted by: non
from Key Biscayne, Fl
The product have a nice design and works quick and well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
There is at least one improvement opportunity.
on June 4, 2016
Posted by: Anonymous
from Chesterfield, NH
[This review was collected as part of a promotion.] While cleaning the dryer filter, one side of the plastic spring loaded secondary filter broke. I ordered a replacement and broke that while attempting to replace it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Awesome but noisy
on February 5, 2015
Posted by: J0hnd
from Dallas, TX, United States
I pre-ordered this unit and have had it about 2 weeks. I have solar panels and the added efficiency of the heat pump is great. My wife says the clothes come out better due to reduced temperature. The only drawback is that it is much louder tha n conventional dryer, even to the point of being annoying.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com