Customer reviews from whirlpool.com
Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Average customer rating
4.4 out of 5
4.4
(114 Reviews)
Open Ratings Snapshot
Rating breakdown 114 reviews
5 Stars
77
4 Stars
21
3 Stars
7
2 Stars
2
1 Star
7
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Customer Rating
5 out of 5
5
Great performance!
on February 1, 2015
Posted by: jrn310
from Cutchogue, NY
We are very pleased that we purchased this unvented efficient unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Solved ducting problem
on August 11, 2015
Posted by: Anonymous
from Portland, OR
This really solved some ducting problems for us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Outstanding Ventless Dryer
on August 3, 2015
Posted by: Jeff Sand & Sea
from Seaside, Oregon
Works better than anticipated. Excellent performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Real energy savings!!
on February 21, 2016
Posted by: Anonymous
from Panama city Florida
I have this Dryer for about 2 months and love it. Electric savings of about 75%over my old type of outside vented unit,very easy to use and operate and is extremely quiet.Need more time to advise about the quality and build, only hope it continues to operate like it is now formany more years. This unit was more expensive than others however I hope the energy savings should make up the difference . I would recommend this toanyone looking to save energy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
NOT energy efficient and poor design
on May 12, 2015
Posted by: MsLL
from Central Florida
We bought this new WED99HED ventless heat pump dryer even though it was considerably more expensive because Whirlpool touted significant energy savings. The logic behind the design made perfect sense - why send all that hot air out the vent when you can recycle it into the machine and not have to keep reheating it. The dryer worked great for the first 3 months, but then started dumping hot air into our laundry room, turning it into a sauna. Two technicians came out and neither one had ever seen this machine before. Whirlpool tech support claims the machine is 'working as designed' - the operating temperature is up to 105 degrees and because there is no vent the heat has nowhere to go but into the laundry room. We live in Florida, so whatever energy savings we may be getting from the dryer will be more than lost by the increased air conditioning bill to cool all that hot air. Now we are going to have to install a fan vent in the laundry room to try and remove the hot air from the house. BTW they don't tell you there is a screen on the BACK of the machine that they expect you to clean once a month - our laundry room is just wide enough for the washer and dryer to fit - so we are going to routinely have to actually pull this heavy beast out to get at the back. Very poor design. Whirlpool has a very unhappy consumer here.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Superior technologymfor drying clothes
on June 12, 2016
Posted by: Anonymous
from Jonesborough, TN 37659
[This review was collected as part of a promotion.] I bough this dryer about a month ago and am very happy with it. The dryer is in the basement with no vent to outside. I have a cleaner basement and much less humidity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great Energy Saver
on September 23, 2015
Posted by: Anonymous
from Sequim, WA
What a great energy saver! Not to mention the safety of not having to use a dryer vent. The laundry room needs to be well ventilated though because it does get hot and humid. Overall it is a great dryer and we are very pleased with it's performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
NO VENT NEEDED
on February 8, 2015
Posted by: Bojeff
from Mississippi, United States
This dryer requires no venting and is very energy efficient. Absolutely no problems, so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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