Customer reviews from whirlpool.com
Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Average customer rating
4.4
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
77
4 Stars
21
3 Stars
7
2 Stars
2
1 Star
7
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Whirlpool - Duet 7.4 Cu. Ft. 10-Cycle Electric Dryer with Steam - Black Diamond
Customer Rating
5
Very Efficient!
on July 20, 2015
Posted by: K Bike Dude
from Bellevue, WA
I bought this dryer along with a matching new Whirlpool washer in June 2015. It uses far less electricity than my previous old outdated Kenmore dryer. I really like the ventless feature because the dryer vent in my house is about 30 feet long and can get clogged. The only downside is that it's somewhat more noisy than my old dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Gets the job done effortlessly
on July 20, 2016
Posted by: Anonymous
from NY, NY
[This review was collected as part of a promotion.] Not having a place to vent a traditional dryer, my choices were few. I wanted a full size machine and this ventless dryer has exceeded all my expectations. It's quiet, efficient and doesn't take a long time at all to dry all my clothes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very efficient, seems well-built, leaves moisture in the air
on March 16, 2015
Posted by: kd7iwp
from Abbotsford, BC, Canada
We are doing renovations and wanted to get a dryer that wouldn't need a vent. This was basically the only full-size one available that is ventless so we bought it 'sight unseen.' We knew we were taking a risk but it seems to be worth it. Pricey for sure, and not much selection is available at the moment for heat-pump dryers but it is new technology. Our previous 2012 Kenmore dryer used about 5kW of electricity when on and this one uses between 1.5-2kW on the eco setting. I haven't noticed it taking much longer than my previous dryer and I don't find it to be too loud. It has more of a humming sound than a slight thumping sound like I am used to.My only issue with it is that it seems to leave a fair bit of moisture in the air and I am concerned about putting it in my basement. When I walk into my laundry room it now feels hot and humid in there, even some condensation not the windows. The drain appears to work fine as I can hear water going down it, and there are no puddles on the floor. Also, my wife isn't too thrilled that both lint filters require you to snap them open to clean out, it's not as quick as a traditional flat filter that you just swipe your hand across.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing Technology
on September 23, 2015
Posted by: magicalblessingAli
from Kissimmee Fl
I am so pleased with this dryer. It is a bit larger than most, but it has a space age feel to it. It has a very large load capacity, which makes it much more efficient when drying. It has a sensor that will adjust the temperature to the proper heat depending on the wetness or dampness of the load. I like the fact that it does not have an outdoor vent shooting out lint to my ac unit. You must be sure that it is set up in a laundry room or garage or a closed area so that the heat generated does not impact the rest of the house. Highly Recommend this product.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this dryer!
on February 5, 2016
Posted by: EcoConscious Rehabber
from St. Louis MO
We've had the ventless, heat pump dryer for 6 weeks. It works amazingly well. We had to increase the default dryness setting, but fortunately that's easy to do. The dryer does take longer in some modes than my previous dryer; but there is the option to dry more quickly when you need to, so I don't mind.We just insulated our house with foam and it seemed a shame to cut a hole in the side of the house to allow cold air in for a vented dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
good
on June 24, 2016
Posted by: Anonymous
from il
[This review was collected as part of a promotion.] it is ventless and saves you money too; works longer then regular vented dryer but do same or better job for less $$$
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great new technology
on June 18, 2016
Posted by: Anonymous
from TN
[This review was collected as part of a promotion.] Overall, a very solid 4 star. Two things prevent me from rating it a 5; the dryer is noisier than a traditional dryer and it takes longer to dry compared to a properly vented traditional dryer. Aside from that, this is an excellent machine. As for the noise level, while not substantially louder than a typical dryer it does make a bit more noise and the sound is higher pitched than what you typically associate with a dryer. As for the longer dryer times, this is something the manual said was normal with the heat-pump dryer, however, I would have preferred something that dries a bit quicker. Having said that, it still dries quicker than my old dryer did due to the poor venting design in my house. Now to the good; the heat pump technology works great and uses considerably less energy than a traditional dryer. While it still requires a 30 amp plug, the rating plate lists it at only using 14 amps compared to 28 amps listed on my old dryer. I have yet to receive an electric bill since using this unit, but the lower amp rating alone tells me it's much more efficient. The controls are very intuitive; you simply select a cycle, adjust the dryness level and start it. It has both automatic sensing cycles as well as manually timed cycles. I've found the sensing cycles work perfectly. When done, clothes come out fluffy and dry. The drum is stainless steel and has an led light which gives the interior a nice, upscale look. Also, it has a large 7.3 cubic foot drum which is nearly the same size as a typical dryer. Overall, I am very impressed with this dryer and hope it bodes well for the future of heat pump technology in dryers. In short, if you live in a place that has poor venting for your dryer(mine piped the exhaust up 2 stories and through the roof) or you can't vent a dryer at all, THIS IS THE DRYER FOR YOU! Also, if you are energy conscious; this is a much more efficient dryer than a traditional vented model as well as the condensing vent less dryers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really glad I bought this
on March 20, 2016
Posted by: Anonymous
from Tampa, FL
I've had this ventless dryer for three months. Live in a condo where safe dryer venting is not possible. I've had no problems at all with the dryer, it works beautifully and while it does put out some heat it's minimal and no humidity. Biggest thing to adapt to is the sound while operating, I close the door to the utility room and barely hear it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com