Customer reviews from philips.com
Philips - BDP2185/F7 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Average customer rating
2.2 out of 5
2.2
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
3
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
10
27%of customers recommend this product. 
(
4 out of 15
)
Best Buy Privacy Policy
Customer Reviews for Philips - BDP2185/F7 - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black
Customer Rating
1 out of 5
1
YOUTUBE ERROR 400
on June 19, 2016
Posted by: NoYoutube4Me
The Player just stopped connecting to Youtube and I can not find a fix for the problem online..
Pros: it used to play youtube videos
Cons: it doesn't play youtube videos any more!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Quit working
on November 28, 2013
Posted by: EzzyFlorida
Gender:Female
After having this product for only 2 months it suddenly quit. Cold to the touch. Then when I would try again ATL stayed on even though tv was not on. Finally unplugged it so there wouldn't be a fire. After 3 months just tried plugging it in again and there is no power. Very disappointed. Have Parkinson's and spend a lot of time lying down and was looking forward to watching movies and Internet movies.
So now it sits on the floor. Don't have my receipt for return.
Pros: the design was good
Cons: not long lasting
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Product not good
on September 21, 2013
Posted by: mybluray
Had product less than 60 days used it 15 times or less and now blueray won't play. It shows error message and tells me to call customer service. I'm not going through all that. I will be returning this product tomorrow.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
CHEAP DEVICE/STOPPED WORKING
on October 6, 2014
Posted by: Mae9986
Gender:Female
POOR PRODUCT. STOPPED PLAYING DISKS AFTER ONLY 6 MONTHS. WILL NOT BE RECOMMENDING TO OTHERS. PAY MORE AND GET A BETTER PLAYER.
Pros: sharp display, nice playback feature
Cons: device stopped working after 6 months, took hours for netflix to sync, manual eject button seldom worked on device
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
locks up if i leave it on over night
on May 5, 2015
Posted by: SteveG1977
Gender:Male
When ever i leave the dvd player on overnight it locks up and is unresponsive. i have to unplug it to get it to power off. Thought i needed a software update but Im running the latest software version 2.28.
Not sure what the deal is.
Also dont like how it automatically plays a dvd when i power it up with a dvd in it. I usually want to go to netflix and i have to wait for it to read the disk and start the dvd before i can cancel the movie and then get to netflix menu.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Have to reset the system when it freezes up often. The remote is hard to use.
on June 21, 2016
Posted by: chuckdvd
There seems to be software problems. when I try to go to YouTube I get google search page where you need a keyboard to in put data and the remote does nothing to allow keyboard in put.
Netflix is ok. vudu is too confusing to work with and over priced . the weather is not a channel or radar, any cell phone has better weather display. when I'm watching a DVD or using the websites the whole unit freezes up. the only way I can get it to work again is to unplug it and then restart it.
Cons: i have high speed internt very hard to open apps., can not update software., poor selection of apps., no sleep timer.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
YouTube no longer works
on May 4, 2016
Posted by: Mastiff
Gender:Male
YouTube is not playing back on this device any longer
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Terrible
on June 9, 2016
Posted by: Nanae
Gender:Female
I would never buy this product ever again. YouTube stop working.
Cons: youtube stop working
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Showing 1-8 of 18 results 
1 2 3 >>