Customer reviews from lg.com
LG - 20.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Average customer rating
2
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for LG - 20.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Bottom-Mount Freezer - Stainless-Steel
Customer Rating
1
Not worth it
on October 14, 2014
Posted by: DFuller
from MI
Bought all LG appliances in 2008.
This refrigerator, matching stove, microwave and dishwasher.
This refrigerator, matching stove, microwave and dishwasher.
Refrigerator is now broke after 6 years. Compressor died, had to replace water line 2 times, and was without sufficient ice the whole time.
Matching Stove is on its way out too - does not heat to desired temperature and the digital display is fading. 6 years old
Matching Microwave starts and stops on its own. Turntable never worked right. 6 years old
Matching Dishwasher had to be repaired 2x, leaks water still. Dishes never get fully dry no matter how much solution you fill the dispenser to. 6 years old.
all appliances are garbage and now that I am in the market (after only 6 years) for all new kitchen appliances, you can be sure they won't be LG!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
many problems
on December 21, 2020
Posted by: slopez21
from Aurora Co
[This review was collected as part of a promotion.] I bought my fridge two years ago and a couple months in it stopped working and we had to get it fixed. A year after we got it fixed it stopped working again
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 11, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
I love the style
on December 31, 2020
Posted by: Kcon
from IDAHO
[This review was collected as part of a promotion.] This fridge has so many great features wouldnt know where to start with the good. However the quality in the water and ice dispenser is lacking. I can not use the water and ice because when hooked up the fridge leaks. This is very disappointing because i really do love the fridge other than this issue.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 31, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com