Original holster purchased in December-January time frame. This holster broke in late March requiring this replacement order. I only see a YES or No in the recommend this product to a friend. Where is maybe?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2019
Hey there First Responder,
Sorry to hear that your Defender holster broke on the job! For future reference, our friendly representatives are always happy to replace any damaged parts under our warranty. Simply give them a call at 1-855-688-7269, and they'll send you a brand-new replacement A.S.A.P.!
I like Otter Box products because of the top quality, My old case had survived much abuse on the job. I had thought my case was indestructible but I was able to break the belt clip. Getting a new replacement was easy. Great job Otter Box!!
When I caught my old holster in the seat belt I thought the whole Otter Box was a writeoff and I bought a cheaper replacement. Never did fit my belt right. What a relief to have the old OB back.
Been using Otter Box for 10 years now. The product is dependable and protects my device. Family and friends drop their phones and the phone breaks, or the screen cracks. Never had that issue when using the Otter Box.
Love the look and feel of this slipcover. Have the same type of cover on my iPad going on 5 years now and it’s held up well. Expect the same with this product. Happy with my purchase