No doubt, this Otter box is the best quality item on today's market. I purchased my first many years ago with my IPhone 6s. Of course normal wear and tear can be expected but just think how many years the Otter box lasted. Just now needed to replace after many years of hard use. As an example of Otter's durability, when I am using my chain saw, the Otter box is worn on the back of my cap in order for me to hear the phone ring over the noise of the chain saw. My phone is protected when the rugged use causes the Otter box with my phone to be knocked of my cap.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , February 11, 2021
Hi, Mack!
We're so glad to hear that your Defender Series case has been keeping your phone safe for so long! We see that you rated your case 1 star, which is the lowest rating, so if there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
I first got an otter box from my employer for the iPhone 6 that they gave me to use. The one I have now I got when the old one finally broke( top clip that holds the phone) It has protected my phone from numerous accidents that would have damaged my phone but it is still in pristine condition because of otter box!!
This is my second case for my my I-Phone 6-plus. I bought it when I first purchased my I-Phone 6-plus. It served me well, but due to excessive use on my phone, the rubber casing began to loosen (stretch) and the tabs fell off. Nevertheless it continued to serve me well. Finally, it was no use, more an hindrance, so I decided to replace. When I began to review my papers so I could order a new Otterbox, I found that according to my purchase contract the warranty noted\, it would be replaced free within 7 years. When I applied this fact, I was denied the new replacement. As my I-Phone was now becoming obsolete, but I am awaiting the new release, I went ahead and replaced the Otter box cover anyhow. While I am recommend the Otterbox products to my friends and relatives, I will be sure to advise them that don't depend on the warranty clause, as Otterbox will simply ignore it. Will I purchase a different cover when I upgrade? I will do my research on the products as well as the honorable acceptance of warranties offered by the companies with which I will deal. William K. (Bill) Hillier.
I broke my iPhone my first day and my firefighter nephew bought me an OtterBox. He said they all use Otterboxes and everyone’s phone has lived through smoke, fires, water and being dropped repeatedly. I’m so glad I listened to him. I’m on my second OtterBox now, my first lasted 4yrs and kept my phone like new. OtterBox has outlasted my iphone6. Thank you for such a quality product.
Love my otter box. Not a week after I bought it the phone fell from the tall bed and crashed onto the hardwood floor. I cringed because it was a loud fall. No damage!
I purchased the Defender Series Case for my iPhone 6s Plus when I first purchased it, many years ago. The phone has been dropped or fallen out of my pure/pocket multiple times. Had the battery changed at Apple recently and when the case was removed the inner part was cracked.. IPhone was in perfect shape. I love my phone!!! I love Otterbox Defender Series for protecting it so well over the years. Looking forward to many more!!!.