Customer reviews from otterbox.com
Otterbox - Defender Series Case with Holster for Apple iPhone 6 Plus - Admiral Blue
Average customer rating
4.5
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
427
4 Stars
78
3 Stars
33
2 Stars
18
1 Star
25
91%of customers recommend this product.
(
519 out of
570)
Customer Reviews for Otterbox - Defender Series Case with Holster for Apple iPhone 6 Plus - Admiral Blue
Customer Rating
3
The rubber gets soft on the back side of the phone
on July 14, 2017
Posted by: Katarina
Verified Purchase:Yes
I have hade it only 1 week, The rubber gets soft on the back side of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Katarina,
We are sorry that the slipcover on this Defender case is letting you down. We absolutely want to get more details so that we can help with this unusual dilemma.
Please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can easily get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
We are sorry that the slipcover on this Defender case is letting you down. We absolutely want to get more details so that we can help with this unusual dilemma.
Please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can easily get a warranty replacement arranged!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JonAZ
Verified Purchase:Yes
I bought this a month ago and I just wish you had NFL team colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jproef
Verified Purchase:Yes
Best protection possible! Keeps your phone wrapped in awesome protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joediver11
Verified Purchase:Yes
Drop it off a ladder nothing happen to phone or case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Arrow
Verified Purchase:Yes
I purchased the Defender Series Case for my iPhone 6 because I wanted the belt clip that the case comes with. I wish the case was lighter and the belt clip stronger BUT it definitely will keep my phone covered and with some adjustment to the way I move will stay clipped to my belt.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 18, 2017
Hi Arrow!
Thank you so much for your feedback! We are happy to pass your ideas along to our product design team for future consideration. In the meantime, should you run into any questions or concerns, please feel welcome to reach out to us by calling 1-855-688-7269!
Best,
OtterBox Customer Service Team
Thank you so much for your feedback! We are happy to pass your ideas along to our product design team for future consideration. In the meantime, should you run into any questions or concerns, please feel welcome to reach out to us by calling 1-855-688-7269!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Donnie
Verified Purchase:Yes
It's a really strong secure belt clip. I recommend getting one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ksworth
Verified Purchase:Yes
Good product, way too expensive for what you get though
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Hblusk
Verified Purchase:Yes
These protect great. The problem is after a couple months the dust & dirt get inside & you are constantly having to take it apart & clean it. Doing this the case gets all stretched out & the seal is even worse. Have to get new case every 4-6 months. For the price sure should last longer than that.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 30, 2017
Hey there Hblusk,
Oh no, not an attack of the dirt monsters! We certainly understand that this situation would be frustrating, and we apologize. Sometimes normal wear and tear can occur on the cases, which is why we have such an amazing warranty. If you need a replacement case, just call up our Otter team at 1-855-688-7269, and if we have the parts in stock, we'll send them out!
Regards,
OtterBox Customer Service Team
Oh no, not an attack of the dirt monsters! We certainly understand that this situation would be frustrating, and we apologize. Sometimes normal wear and tear can occur on the cases, which is why we have such an amazing warranty. If you need a replacement case, just call up our Otter team at 1-855-688-7269, and if we have the parts in stock, we'll send them out!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com