Customer reviews from otterbox.com
Otterbox - Defender Series Case with Holster for Apple iPhone 6 Plus - Neon Rose
Average customer rating
4.5
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
427
4 Stars
78
3 Stars
33
2 Stars
18
1 Star
25
91%of customers recommend this product.
(
519 out of
570)
Customer Reviews for Otterbox - Defender Series Case with Holster for Apple iPhone 6 Plus - Neon Rose
Posted by: Ghost Rocker
Verified Purchase:Yes
I love my case for my iPhone 6s plus the ease of installing the colors. I just wish they had the NFL cases available for my phone. But I recommend Otter Box!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LadyGriffon
Verified Purchase:Yes
LOVE IT - well worth the price. I bought the pink case and love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case ... Solid ... Needs just 1 thing!
on November 10, 2016
Posted by: BillL
Verified Purchase:Yes
The case seems strong, well built. Great quality. Only drawback is the screen protector. Really strongly dislike the gap between the screen protector and the screen of the phone. Severely limits usability.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Terri
Verified Purchase:Yes
Love my defender. I got the black and bright pink, looks great and protects my iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jennie
Verified Purchase:Yes
Little pricey for a cover but well worth it. The otter box delivers on its promise to protect your phone when it drops. I also have the protective glass cover for the screen. The touch screen still works Don't have to remove the film that comes with the case. I recommend this very highly. 5 stars all the way
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fefe
Verified Purchase:Yes
The screen cover has a go between it and the screen. The button for my thumb print is covered with the layer of plastic that makes it hard to unlock the phone. Case is not made well and it makes it hard to use the screen or type
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 21, 2017
Hi Fefe,
We’re sorry that this Defender case is hindering your interaction with the touchscreen and Touch ID. This is understandably disappointing and we certainly want to rectify this unusual predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up!
Best,
OtterBox Customer Service Team
We’re sorry that this Defender case is hindering your interaction with the touchscreen and Touch ID. This is understandably disappointing and we certainly want to rectify this unusual predicament as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Alexis
Verified Purchase:Yes
Needed to replace my original cover due to usage. These covers ABSOLUTELY offer the best protection! My phone has hit the ground on many occasions with no consequence.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Corpsman66
Verified Purchase:Yes
The Defender is a must have for my iPhone, and I wouldn't be without it. My phone is in mint condition 18 months after I bought it. I can't say the same for the holster. The plastic belt clip is a huge flaw in an otherwise quality product. Their is no give in the rugged case. Snag it on something, or bend the wrong way and the plastic clip easily snaps. I snapped on by simply sitting down. If this was replaced with a metal clip the Defender would be perfect.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Corpsman66,
Thanks for your feedback! Although we are glad that the Defender case is taking care of your iPhone, we’re sorry that the belt clip holster is letting you down. This is disappointing but all is not lost as we can easily replace it through our warranty.
Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged as soon as possible!
Sincerely,
OtterBox Customer Service Team
Thanks for your feedback! Although we are glad that the Defender case is taking care of your iPhone, we’re sorry that the belt clip holster is letting you down. This is disappointing but all is not lost as we can easily replace it through our warranty.
Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged as soon as possible!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com