Customer reviews from microsoft.com
Microsoft - Lumia 920 Cell Phone (Unlocked) - Black
Average customer rating
4.3
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
190
4 Stars
83
3 Stars
14
2 Stars
11
1 Star
17
86%of customers recommend this product.
(
270 out of
315)
Customer Reviews for Microsoft - Lumia 920 Cell Phone (Unlocked) - Black
Customer Rating
1
Worst phone
on January 12, 2014
Posted by: cshs14
from Strasburg, VA 22657, USA
This has been my first smart phone, and its had software issues every time I get a new one. I am currently on my 5th replacement phone. I rarely drop my phone, and it breaks with little to no ease. I hate this phone. I DONT NOT RECOMMEND IT.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
4
Loved it but didn't repurchase :-( Just too big.
on March 6, 2013
Posted by: raeapril
from Pittsburgh, PA, USA
Used my Lumia 920 until I dropped it and shattered my screen. I really liked the phone and loved the camera on the 920 - it is by far my favorite feature of the phone. I also really liked Windows Phone. BUT When I went to ATT to replace my phone, I decided to purchase the HTC X8 - The smaller design is easier to hold. The Lumia 920 is just to big and heavy. I REALLY miss my Lumia 920 camera and many of the Nokia only features but the form factor is too important. PLEASE NOKIA : make a smaller Lumia 920!!!
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
Great phone but breaks easy!!!
on February 12, 2013
Posted by: Meghan27
from Fort Wayne, IN, USA
Love the phone, it looks great and the windows 8 syncs perfect with the windows 8 on my laptop. Lots of memory is always nice and the live tiles are awesome.
Negatives for the phone include very limited apps. Every time I go to look up an ap I had on my iPhone, it's not available for my Nokia 920, example of the Starbucks app, and tv guide. I mean come on those are pretty common basic apps.
THe largest downfall is how easy the phone broke within 10 days of owning it. Fell from my pocket onto sidewalk and shattered. Looked for glass replacements online and none are to be found.
Negatives for the phone include very limited apps. Every time I go to look up an ap I had on my iPhone, it's not available for my Nokia 920, example of the Starbucks app, and tv guide. I mean come on those are pretty common basic apps.
THe largest downfall is how easy the phone broke within 10 days of owning it. Fell from my pocket onto sidewalk and shattered. Looked for glass replacements online and none are to be found.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
1
worst smartphone on the market, ever
on March 23, 2014
Posted by: fgp8
This phone is a joke. Too many negatives to list them all, it would take hours.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
3
Love the phone EXCEPT, the screen goes black when you make a call.
on March 22, 2013
Posted by: Jim81
from Temple, TX, USA
Overall I like the phone. The screen goes black when you make a call. You can't hang up. You can't use speaker phone. If you get voicemail, you are stuck until the machine hangs up. UNACCEPTABLE! For some reason it is missing a lot of customization features like different alerts for different emails. Alert selection looks like something from the 90's. Not much you can change on the phone. Video and web are the best I have seen.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
Good phone/Bad OS
on February 21, 2014
Posted by: AKMS
from NOLA
WP looks like MS-DOS for computers by comparison with Android or iOS...
Apps for WP are a joke... Otherwise a good phone...
I would give Microsoft minus 5 stars if I had this option.
Apps for WP are a joke... Otherwise a good phone...
I would give Microsoft minus 5 stars if I had this option.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
DO NOT BUY THIS PHONE!!!
on February 19, 2013
Posted by: Nando30
from Houston, TX, USA
These phones are NOTORIOUS for shutting themselves down and not turning back on. You don't even realize it until its too late. If you want to avoid the headaches of resetting it everyday, DO NOT BUY!! I've changed it out, and the problem continues!! Its a beautiful phone, but Nokia has obviously Not worked out the bugs in its software. Too bad because the phone itself is beautiful.
Pros: Personal, Business, social networking, alarm, music
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
not so good
on March 10, 2013
Posted by: Chris1012
from Henderson, NV, USA
I have it and it is not so good. I can't post pictures on facebook and when I play games on it for like exactly 10 minutes it completely runs out of battery. Then I can't call anyone. I brang it to school and my friend said its so huge and then made fun of it. All my classmates saw it and surprised that it was a phone because of how thick and heavy
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com