Customer reviews from lg.com
LG - 4.3 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer
Average customer rating
4.3
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
150
4 Stars
38
3 Stars
9
2 Stars
6
1 Star
20
85%of customers recommend this product.
(
170 out of
199)
Customer Reviews for LG - 4.3 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer
Posted by: Lita16
from Port Orchard, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this machine six years ago and still enjoy it, I've not had any problems with it and will continue using it as long as I can.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sparkster
from miami, fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] it was good for the 6 + years that we had it. one little issue, and it costs way too much just to find the issue. fixing it is another big cost
Pros: Features/Settings, Quality
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, April 27, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: MeDa7
from Hudson, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Started using LG machine about 3 months ago and love them. So easy to use, great features, and mostly dependable. My only issue it the difficulty of setting up the connection to internet in order to use the diagnosis tool.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Adeel Sheikh
from Irvine
Verified Purchase:Yes
I have to confess, I am in love with LG products. All my appliances Fridge, Washer, dryer, TVs are LG. This washer is replacement for my old 8 year old machine, got in the same color and so far it's working out great. It's more silent than previous, with LG mobile app am able to automate and schedule times. Works like a charm!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roy22
from Florida
Verified Purchase:Yes
Bought this 6 years ago and it has died . LG washing machines don’t seem to last longer than 6 years . This is my second LG washing machine in 10 years
Pros: ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: LG Intelligent washer
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] The washer is very quiet and does a thorough job. It has a lot of settings and a helpful troubleshooting feature.
It is a great value.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Purchase
on November 27, 2022
Posted by: Anonymous
from Houston
I bought this new Washer along with Gaa Dryrer 6 year ago. Great purchase no complaints. Recently I found the washer is leaking from the bottom. I fix it very simple and easy. Also I upload a video in you tube “How I repair washer very easy”.
Here is the link :
https://youtu.be/UD-wLLOv3Nw
https://youtu.be/UD-wLLOv3Nw
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Web site is horrible
on July 22, 2023
Posted by: Maddog1996
I am trying to get simple shipping bolts for the washing machine. Your website is horrible. I tried a simple search for the product and the shipping bolts and nothing.
Response from lg.comBy Cazzandra Galangco, LG Social Media, July 23, 2023
Thank you for bringing this to our attention. We appreciate constructive feedback like yours especially about our website since we rarely get them. This will be considered for our service improvement. As for your shipping bolts concern, please send us a private message via @LGUSSupport, and we'll be happy to assist. We'll be waiting for your reply. -Cazz
Written by a customer while visiting lg.com