Customer reviews from frigidaire.com
Frigidaire - 18.3 Cu. Ft. Frost-Free Custom-Flex Top-Freezer Refrigerator - Stainless Steel
Average customer rating
3.8
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
56
4 Stars
42
3 Stars
24
2 Stars
8
1 Star
13
74%of customers recommend this product.
(
103 out of
139)
Customer Reviews for Frigidaire - 18.3 Cu. Ft. Frost-Free Custom-Flex Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Not happy my frost free is not frost free
on October 15, 2015
Posted by: Robi428
from Bayside new york
I my refrigerator is not a month old and have had a repair man here and did not fix the problem another repair man is coming this Monday sgainy
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 23, 2015
Hi Robi428. We regret to hear you are not enjoying your recent purchase. Please call us directly so we may learn what your concern is and work towards a resolution for you. Kindly -
Written by a customer while visiting frigidaire.com
Customer Rating
2
on October 20, 2015
Posted by: jcarb
from Rochester, NY, United States
temperature in freezer is not consistent or even close. very very disappointed in this manufacturer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, November 10, 2015
Hello, jcarb! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly , Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
I bought this few month ago and the freezer has Ic
on October 22, 2015
Posted by: Tong
from New York, NY, United States
I bought this few month ago and the freezer has ice as you can see, is this not normal ?
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 1, 2015
Hi there, Tong! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with my purchase; I expected more"
on October 30, 2015
Posted by: Tino
I bought my unit not too long ago and shortly thereafter there was accumulation of frost and had to call for service
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, November 17, 2015
Good Afternoon Tino! I hate to hear your refrigerator was in need of a repair. If you still have a concern of sorts, please contact us directly. -Kind Regards, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love my new Frigidaire !
on November 12, 2015
Posted by: Patti69
from Plattsburgh, NY, United States
I remodeled my kitchen this summer and so glad I chose all Frigidaire appliances - stove, refrig and dishwasher!! I love them!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
top mounted freezer
on November 13, 2015
Posted by: upyrs
very nice looks fits right were we need it. has good storage with out taking up a lot of room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 13, 2015
Posted by: Cookie138
from Massachusetts, United States
I've had my refrigerator for a few months and I'm pleased with the purchase
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Shelves separating and plastic cracking
on November 21, 2015
Posted by: whitejjjw
from Seattle, WA, United States
We're about 6 months in, and two of the shelves had the plastic separating from the glass, and cracking. Called the service center and Tomeka did a very good job of getting replacement parts and service set up. Looking at the plastic, it seems awfully thin. Here's hoping that after another few months we're not back at the site with another problem.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 14, 2015
Greetings, whitejjjw! Thank you for your recent business with us and your continuing support of the Frigidaire brand. Awesome! You purchased our Custom Flex Top Freezer, where you can customized your fridge based on your needs. Also, thank you for your comments and time. I’m happy to hear our Frigidaire Specialists were able to assist with a replacement parts for your refrigerator. Please contact us directly for any further assistance or concerns. Thanks again for being part of the Frigidaire Brand family. –Best Regards
Written by a customer while visiting frigidaire.com