Customer reviews from jbl.com
Yurbuds - Signature Series ITX-2000 Sport Earbud Headphones - Black/Silver
Average customer rating
4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
45
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
9
75%of customers recommend this product.
(
56 out of
75)
Customer Reviews for Yurbuds - Signature Series ITX-2000 Sport Earbud Headphones - Black/Silver
Customer Rating
1
Great Sound - Lousy Functional
on April 22, 2016
Posted by: KevinD
from Palm Harbor
The wires constantly get tangled; there is no sound adjustment and the ear pads hurt!
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , April 25, 2016
We are sorry to hear that you are not satisfied with our product. If you are not satisfied with the fit, please take a profile picture of the yurbuds in your ear and send that to orders@yurbuds.com describing the issues you are having. You should get a response within 24 hours from someone on our support team that will be able to get you into a better fitting size/model.
Written by a customer while visiting jbl.com
Customer Rating
1
Painful
on April 26, 2016
Posted by: Mlessm
from Birmingham, AL, United States
Very uncomfortable ear pieces. Can't use them without painful experience
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa, Customer Service, April 27, 2016
We are sorry to hear about the issues you are having with our product. If you are not satisfied with the fit, please take a profile picture of the yurbuds in your ear and send that to orders@yurbuds.com describing the issues you are having. You should get a response within 24 hours from someone on our support team that will be able to get you into a better fitting size/model.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound
on April 26, 2016
Posted by: Jay Jay
from Daytona Beach, FL, United States
I bought two pair of these and I loved them one pair were lost by my teenage son and the othe pair started to short out after about four months of constant use. As a truck driver they work really well as a hands free device. They made me return my power beats 2 wireless to the store just because in my opinion they sounded better plus there were no worries about charging with these I would have given them 5stars if they hadn't shorted out but for the price they were well worth it
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Depends on what you really want.
on April 26, 2016
Posted by: Cornflake
from Denver, CO, United States
If you want great build quality these are for you. If you want a comfortable and unique fit earned these are for you. If you want great sound quality these are not for you. Not a knock on jbl, it's just obviously that wasn't the main goal of this product. Only other issue is the strange jack shape. Not straight, not exactly a 90. So that part is subjective, for me it is less than ideal.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Product
on April 30, 2016
Posted by: Blue783742
from Richmond Hill, GA, United States
I bought this about a month ago and they are amazing. I always buy from this company because they have quality products that last longer. The only time I have to really get new ones is when I lose the old pair.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Great fit and sound. Poor mic and track control
on May 3, 2016
Posted by: kurt1780
from Wake Forest, NC, United States
I bought these last week and have already had two poor experiences with the earbuds. First I must say that I enjoy the fit and sound quality. Much better than anticipated. The problems I have are all centered around the mic/track control. During some very humid and sweaty runs I have had several problems with this component. During phone calls, I've had complaints from the person that they cannot hear anything I'm saying and I have to unplug the buds to carry on a conversation. On top of that, when listening to music and SiriusXM, the track pauses and moves ahead completely on it's own. I do put the wire down through my shirt, but there is no way that the shirt is applying enough pressure to actually depress the button. Not sure what's going on here. Very disappointing as I expected much more out of these. Would absolutely give a 5 if it weren't for the mic and button.
No, I would not recommend this to a friend.
Response from jbl.comBy Karissa , Customer Service , May 5, 2016
We are sorry to hear about the issues you are having with our product. Your headphones come with a one year warranty. Please contact your local JBL Customer Support for information regarding your warranty options, thank you!
Written by a customer while visiting jbl.com
Customer Rating
5
Great multi purpose product
on May 9, 2016
Posted by: Phanidhar
from NJ, United States
I am using in GYM during work out, This never fallen from my ears :)
Written by a customer while visiting jbl.com
Customer Rating
5
Great earphones
on May 11, 2016
Posted by: jca5
from Atlanta, GA, United States
I bought 2 sets of these for my kids and they love them. Like other reviews, the only thing is the button features. My kids don't really care about using that part so it was no problem. Great buy!
Written by a customer while visiting jbl.com