Customer Reviews for Bosch - 800 Series 27" 3.9 Cu. Ft. Built-In Single Electric Wall Oven with True Convection - Stainless Steel
Customer Rating
3
Oven Glass Exploded
on January 26, 2020
Posted by: RobB
Had the overn for less than 3 months and the glass door exploded in the cleaning mode. While we a very impressed with its cooking overall, there are serious safety concerns. Would have given this a +4 rating otherwise, but the question is - will it happen again. Hot glass exploding is a very serious matter and not something we would have expected from Bosch. Meanwhile we are down with no oven waiting for repair.
Response from bosch-home.comBy SA, CS, January 28, 2020
Hi RobB, we're so sorry to hear this has happened with your new oven. An issue like this is very unusual, and we're glad you contacted our customer support team immediately. We understand this is being addressed with you and assistance is being provided. Please give us a call at 800-944-2904 if you have any other questions.
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