Customer Reviews for Maytag - EPICz 3.7 Cu. Ft. 8-Cycle Washer - Black
Customer Rating
4
Great Washer
on January 20, 2014
Posted by: Jackie8633washer
from McCalla, AL
I absolutely loved my washer and had it for over five years with no problems.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
8 years and died
on September 26, 2017
Posted by: nytennisaddict
from westchester, ny
Verified Purchase:No
died in 8y. i suspect it was a wheel bearing that went bad that ultimately led to part of the drum/basket assembly to come apart (ie. when spinning it was no longer balanced, nor was there a seal on the door). they wanted 450 to fix...
No, I would not recommend this to a friend.
Response from maytag.comBy maytagbrand, maytagbrand, November 1, 2017
Dear nytennisaddict.Thank you for your review.We are sorry to learn of the concern you expressed regarding your Maytag® Washer. We would like to inquire further about your review with you. Please respond back to this email address Maytag_Reviews@Maytag.com with your name, user ID# 109572999 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.AmandaMaytag® Social Media Relations
Written by a customer while visiting maytag.com
Customer Rating
4
Many cycle options/settings
on December 13, 2017
Posted by: Jihan
from El Monte, CA, United States
Gender:Female
The only complaint I have of this wasger is the last minute of the cycle never takes a minute. The time is always more than the cycle says! But all in all a beautiful washer and pretty efficient and thorough. Never had any problems and it can wash my big blankets without any problems like my previous washer. It doesn't leave any residue. It's great for us. And we wash a lot!!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Washer works but prone to leaks, mold and noise
on February 27, 2019
Posted by: Pdxguy1973
from Portland, OR
Gender:Male
This washer was fine, for a while. It tends to gather mold inand leaks from the seal gasket and I have had to replace it but it still leaks in spin. It has also turned very loud and unbalanced and moves all over the laundry room when it spins. Somehow part of the concrete drum assembly weight has been damaged and parts of concrete have fallen off. Not satisfied overall
No, I would not recommend this to a friend.
Response from maytag.comBy tuckesr, Social Care, February 28, 2019
At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Maytag_Reviews@Maytag.com
Thank you for your review
Written by a customer while visiting maytag.com
Customer Rating
2
Great options but doesn’t work well
on January 23, 2020
Posted by: Kashmir
from Surrey, BC
Very loud on spin cycle. It sounds like a plane is about to land. Was told by the previous owners that both the washer and dryer are new. Was advised by an appliance repair shop that I should buy a new washer.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
junk
on January 29, 2016
Posted by: Anonymous
from newton falls,oh
This machine is a junk I got it and less then a year it broke had to get it repaired. For the last two year it will stop mid cycle if I had the money I would take this thing out and junk this carp.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
Awful machine nothing but problems
on July 1, 2014
Posted by: BusyCTMom
from Connecticut, United States
This machine and the dryer have been nothing but a problem since we got them. Issues with door closure, drainage, electronic panel. The washer continually clogs at the drainage and nearly ruined a newly finished basement. I will never buy Maytag again. There is mold on the rubber gasket and we leave it open when not I use to dry out. Awful awful!
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
4
6 years and going strong
on December 6, 2016
Posted by: Anonymous
from Vancouver, BC
[This review was collected as part of a promotion.] it does a great job and very reliable