Customer reviews from store.irobot.com
iRobot - Roomba Bagless Robotic Vacuum Cleaner - Black/Silver
Average customer rating
4.2
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
223
4 Stars
147
3 Stars
34
2 Stars
15
1 Star
17
90%of customers recommend this product.
(
378 out of
422)
Customer Reviews for iRobot - Roomba Bagless Robotic Vacuum Cleaner - Black/Silver
Customer Rating
4
I Robot Is Super (Iris)
on July 10, 2010
Posted by: Happy Owner
from Gilroy, CA
I've had Iris for about 3+ years now and just love how she makes my life easier. She is great at picking up the cat hair tumbleweeds that gather and I am always amazed at how much dirt she can pull out of my carpet. I am thinking about retiring Iris to the upstairs and getting the 562 Pet Series for downstairs. I found a few drawbacks with Iris ... she won't cross a black stripe in a rug due to the cliff sensor (must cover stripes with tape), occasionally she decides she is done for the day in a bad location (under bed, sofa, etc) because she couldn't find her way back to her dock, hair wrapping around the ends of the brushes (wish there was a guard). Except for the stairs, I don't ever plan to return to old fashioned vacumming again. It would be nice to see a Stair-Bot someday in the product line!
Pros: Easy To Empty, Easy To Use, Efficient
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5
Life is so much easier!
on June 2, 2010
Posted by: The Worker
from Delta, B.C.
I live with four male type people - and vacuuming is not something they aspire to - neither is taking off their shoes! I work full time and spend every weekend cleaning. Now I set my iRobot to run every day an hour before I come home . . . . and it looks SO nice when I come in the door! He has gotten stuck once so far - tried to clean behind the bathroom door and shut it on himself. I vacuumed with my big vacuum before I started the Roomba working and was amazed at how much dirt it picked up for the first three cleaning cycles. Now there is just "some" on a daily basis. Put him to work in my bedroom. It is very difficult to get to the floor by the middle of the headboard of the bed. Roomba just vacuums underneath and seems to get the edges very well. I recommend this product to anyone with a busy household - or anyone who just doesn't like vacuuming! Not really a timesaver. If I'm home while it is running, love to stand and watch it work!!
Pros: Easy To Empty, Easy To Use, Efficient, Lightweight, Powerful/Good Suction
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5
I LOVE MY ROOMBA!
on March 27, 2010
Posted by: DogMomof4
from Tennessee
We have four dogs, and lots of pet hair tumbleweeds. Gloria (our Roomba) runs every day on our hardwood floors and keeps me from running the vacuum. I love it!
Pros: Easy To Empty, Easy To Use, Efficient, Lightweight, Long Power Cord, Powerful/Good Suction
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
3
Good, but won't work with LightHouse
on March 23, 2010
Posted by: dougcsd
from San Diego, CA
Verified Purchase:No
I bought this unit thinking I could add lighthouses later if I needed them. I have a small place (~1000sf), but it is cut up strangely. The problem is that the newer version 560 (561 on unit inside) does not support the lighthouse RF functionality. The good news is I discovered this before 30 days, so I was able to return this unit and get the 570 which supports them, and actually includes 2 lighthouses. The difference in price was only $45, so it is actually a wash after I return these two lighthouses, and buy one virtual wall to get the three parts I need. I also had some problems with constant brush cage cleaning requests (every 10-15 mins), but they sent out a replacement after only two calls to support. I guess this will end up being a spare for the 570 when I get it instead of a replacement for the 560.
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
4
great performance, easy to maintain
on March 2, 2010
Posted by: Bob and Linda
from Kansas City, KS
We don't have any carpet, but our little five-room home, messy cockatoo, and two short-hair doggies have been very well served by the 560 model for the past two months. We've named our Roomba Adrienne Barbeaubot and she is often captured by the dishwasher and the bathroom cabinet (3.25" and 3.5" overhangs), so we close the bathroom door and use the virtual wall to block the dishwasher overhang when she is scheduled to clean in our absence. The pups have never been very interested in her as she has no food to offer, and though the bird was quite alarmed at the bumps his cage took the first couple of weeks, this is now somewhat routine for him. The Roomba will slow on approaching a wall, but for furniture legs and bird cages, it really is like having a drunk wandering around the house banging into things, so there is no chance that we could schedule the cleanings for our sleeping time. One thing more, the reconditioned price was fantastic--we'd been eyeing Roombas for the past two years, but could never justify the full price. If that means that we'll have to spring for a replacement battery earlier than we would have if she was brand new, so be it. We honestly can't imagine going back to our pre-Adrienne lives now.
Pros: Easy To Empty, Easy To Use, Efficient, Powerful/Good Suction
Cons: Gets stuck, Noisy
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
4
Squeaky clean wooden floor
on January 2, 2010
Posted by: Chet
from Boston,MA
Bought a Roomba - 560 model. We've a 1500 sq ft condo unit.Cleaning the hardwood floor was getting too cumbersome. My neighbor bought one to try it out and we were amazed by the fact that it was cleaning so well. Now almost 5+ units bought this model#. 1) How to use it for effective operation - Place the virtual walls such that it partitions your sweeping area evenly. This will take around 4-5 attempts before you can find an optimal position for your house. 2) Use it every other day. This way if Roomba misses a portion of the house in the first session, it will be picked up the next time. 3) Adjust your chairs/barstools etc so that Roomba can reach the corners. Pros - P1) Great on hardwood floors. Floors get cleaned really well. Just try it out once. You would be surprised. Worst case if you don't like it, you can return it. But trust me you won't return it. P2) Un-entagles itself if it runs over wires. So I don't have to remove my floor lamps etc. P3) You can remove all the wheels,bins etc and clean each one of them easily. Self-docking. Cons - C1) A little noisy. But since it's a vaccum you can't really get everything. C2) Our area rug has black patches/patterns. When roomba starts to clean the area rug, it doesn't clean the black patches. This is primarily because it's light sensors(or whatever) get blocked. iRobot could place a small LED light and it could use it to detect that it's actually a transient blackout portion.But anyways. C3) The (yellow)brush get's clogged with hair. If your unit has lot of hair(pet hair) etc then you would have to clean(remove the screws etc) the brush after every 2/3 sessions. iRobot should remove the screws on this brush and design it like the front wheel.This way we can just remove the brush and clean the hair.Or just design it more efficiently. C4) Room to Room navigation isn't that robust.But it's ok. Suggestion to iRobot - Please add a LED light or something so that Roomba can clean dark carpets.
Pros: Easy To Empty, Easy To Use, Efficient, Lightweight, Powerful/Good Suction
Cons: Doesnt detect blackpatch, Noisy, Short Power Cord
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
3
Love the product not all the maintenance
on May 1, 2009
Posted by: 2 kids and a cat.
from Sioux Falls, Sd
Verified Purchase:No
Not really sure if I like or dislike the Roomba...I loved it when I fist got it and cleaning it was a breeze you could see the diffrence in every room it went in! Now my Roomba always blinks that somethings wrong all the time and I clean it and put it back together and it will work again but soon later it stops...its a graet product maybe just to sensitve and the replacment parts are to much money you pay enough for the product cut some slack on the parts.
Pros: Cleans Under Furniture, Covers Entire Room, Hassle Free Operation, Long Run Time, Pet Friendly
Cons: Can Get Stuck, Does Not Clean Stairs, Frequent Maintenance, Loud Operation
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
2
Really like it, wish it was more reliabl
on April 30, 2009
Posted by: Janipurr
from San Jose, Ca
I got a Roomba 560 as a Christmas present in December 2007. For the first 6 months, I loved it--I have several cats and a hairy dog, and even running it 3 times a week was enough to keep the dirt, hair and kitty litter under control. Then I started getting repeated instructions for cleaning the brushes. I changed the brushes entirely, which worked for a few weeks then it started not picking up dirt at all. After a frustrating experience with online support (no effective response) and then an even more frustrating experience on the phone (I could barely hear or understand the person on the other end), I finally got them to ship me a new cleaning head module, which was surprisingly easy to install. It worked like new for awhile, but a couple of months ago it stopped picking up dirt entirely again. I suspect I need another cleaning head module, which I will now have to pay $50 for since it is beyond warranty. I would upgrade to a pet cleaning model, except I am afraid that I will run into the same problems after spending $400 for it. I would really like my automatic vacuum back--I really, really like the time it saves me while keeping my house reasonably clean (I understand that I need to do areas it can't reach, that's OK), but I am very frustrated by it's unreliability. I used to recommend it all the time--now I don't feel comfortable doing so.
Pros: Cleans Effectively, Covers Entire Room, Hassle Free Operation
Cons: Can Get Stuck, Frequent Maintenance
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com