Customer reviews from store.irobot.com
iRobot - Roomba Bagless Robotic Vacuum Cleaner - Black/Silver
Average customer rating
4.2 out of 5
4.2
(436 Reviews)
Open Ratings Snapshot
Rating breakdown 436 reviews
5 Stars
223
4 Stars
147
3 Stars
34
2 Stars
15
1 Star
17
90%of customers recommend this product. 
(
378 out of 422
)
Best Buy Privacy Policy
Customer Reviews for iRobot - Roomba Bagless Robotic Vacuum Cleaner - Black/Silver
Customer Rating
1 out of 5
1
poor product
on June 16, 2011
Posted by: mc
from lebanon or
battery replaced $75. then it started going in circles. 9 beeps. customer service says it needs replaced. to much $$ to quit so soon. feel they just wanted to sell me a new one. why get another poor product.
Pros: Good when it worked
Cons: Goes in circles
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
5 out of 5
5
I LOVE my "Ruby"
on February 21, 2011
Posted by: Shannon
from NC
My "Ruby" cleans while I clean. She has changed my life. I have a very busy home full of life and the product has made me a happier woman!
Pros: Easy To Use, Efficient
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1 out of 5
1
Doesn't meet expectations
on July 16, 2010
Posted by: Roomba Lover (usually, but not this time
from Orlando, Florida
I've had several roombas and am usually thrilled with them. Many people have bought them on my recommendation. I decided to "upgrade" and buy a more expensive roomba. Unfortunately, the design is not as good as the less expensive models and it picks up about half of the hair and dirt as my previous models. I've watched it completely roll over hair without picking a thing up. If you buy this Rooma and are not satisfied with it, return it immediately, but don't give up. Try another model. They are worth the price, but not this particular design.
Pros: Easy To Empty
Cons: Inefficient, Just pushes dirt around, Poor Design
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
3 out of 5
3
Cleaning the cleaner
on September 26, 2012
Posted by: Linda
from Auburn, CA
Verified Purchase:No
I bought the 560, the biggest, baddest IRobot I could find at the time - like 2011. It does pick up the dirt on the floors. Now there are at least 5 NEW and IMPROVED models. Maybe the problem I have has been solved. But cleaning the thing is the worst. You have to get your hands dirty and pull the hair out of the brushes, and cut the hair wrapped around the ends of the brushes. The brush cleaner they provide does not take out the hair. There are two, retired adults in our household, and no pets. I run it every couple of weeks. I have to clean the brushes, by pulling out the dust and hair every time I use it, which means one room at a time, because it's packed in there. It's not just emptying the dirt bin. I'm ready to find a new lightweight upright vacuum and go back to the days of just changing the dust bag.
Pros: Easy To Use, Efficient
Cons: Noisy
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
5 out of 5
5
560 rocks!!
on November 27, 2010
Posted by: Craigathy
from Irvine,CA
Verified Purchase:No
Its so cool to see it vacuuming around my home.
Pros: Easy To Empty, Easy To Use, Efficient, Lightweight, Long Power Cord, Powerful/Good Suction, Quiet
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
1 out of 5
1
The only Pet it works with is a goldfish
on February 8, 2012
Posted by: Why bother with Roomba!
from texas
Verified Purchase:No
Regular household cleaning with pet leads to roller jams as hair gets into rollers ( surprise!) Technical service is useless other than "return it to store that you purchased it from, and buy a different model where we think we have solved the problem"
Cons: Inefficient, Poor Design
No, I would not recommend this to a friend.
Written by a customer while visiting store.irobot.com
Customer Rating
4 out of 5
4
Great for cleaning when you're not home
on June 15, 2010
Posted by: Jason
from BC
Verified Purchase:No
The roomba is great when the house is empty during the day. You can leave for work and the house is vacuumed when you get home. Running the roomba every day really helped clean up the dog hair in my house.
Pros: Easy To Use, Gets under furniture
Cons: Battery life
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
Customer Rating
5 out of 5
5
Better than kids!
on November 24, 2009
Posted by: Alfred (Roomba) Alfreda (Scooba)
from Plantersville, AL
Verified Purchase:No
Empty Nesters. We love it. Alfred just cleans and minds his own business. We turn it on on Friday morning before we go to work and when we get home the floor is clean and Alfred is back in his station ready to go again. I go out on the back porch and empty the bin and clean the brushes and bushings (which takes all of 3 minutes). About once a month I blow it out with compressed air. We also purchased the Scooba, we named her Alfreda. Money well spent and unlike the kids were when they were home, Alfred does not backtalk or complain.
Pros: Does not ask for money, Easy To Empty, Easy To Use, Efficient, Lightweight
Cons: NONE
I would recommend this to a friend!
Written by a customer while visiting store.irobot.com
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