Customer Reviews for Belkin - MIXIT ChargeSync Dock for Apple iPhone 5 and 5s and iPod 5th Generation - Green
Customer Rating
5
Solution for fit problems
on October 18, 2016
Posted by: Peter199
from Santa Cruz, CA
A fine product, but as the description says, intended for use with phones where the base is fully exposed (the two speakers and the Lightning connector). Removing the case every time you want to charge could be tedious. With many cases (plastic or leather, for example) you can open up the slot on the bottom to make the Lightning connector fully exposed to the full width of the speakers. Then phone fits easily on this base. Just use a sharp blade utility knife and be careful to cut case and not yourself.
Written by a customer while visiting belkin.com
Customer Rating
5
I LOVE it
on July 14, 2017
Posted by: KinazWorld
from Oakville, ON, Canada
Hello "Shay Dog"
I have this stand useless for months because of my iPhone case and everyone in my family but I did finally found a tweak on stand and shaved around the lighting concetor with a Scissors knife very sharp "careful when performing you may cut fingers" and it worked for all kind of cases even the bulky cases it is so funny that Belkin never thought of that!!
Written by a customer while visiting belkin.com
Customer Rating
2
Wobbly, unstable connection
on August 31, 2016
Posted by: TGD360
from Toronto ON
The phone sits quite loosely on the lightning connector and is supported mostly by the connector itself, putting a fair amount of torque into the phone's lightning receptacle.
The unit is unstable on the stand and wobbles around, making it easy to accidentally knock over or even damage the internal parts of the receptacle.
It needs a much firmer, more stable base and connection.
Response from belkin.comBy Belkin, Customer Support , September 4, 2016
Hi TGD360,
We appreciate the time you spent in sharing this review. If you’re using a protective case when docking your phone to the Belkin Charge + Sync Dock, then that could be the caused of the unstable connection. For best results, remove your case before you dock.
Should you need further assistance, please don’t hesitate to email us at BelkinCares@belkin.com. Please include your contact details and the link to this review.
Rechel Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
EVERYONE HAS A CASE, SO THIS DOESN'T FIT
on October 18, 2016
Posted by: Shay Dog 7
from MN, United States
WE ALL HAVE CASES THAT ARE BIGGER THAN PAPER THIN, SO I GUESS YOU DIDN'T THINK OF THAT. WHAT A WASTE OF MONEY!!
Response from belkin.comBy Belkin, Customer Support , October 19, 2016
Hi, Hay Dog 7,
Even when the case is on, for as long as the Lightning connector, and AUX port are fully exposed, you should be able to easily dock your iPhone without removing the case. However, for best results, remove your case before you dock.
For queries and assistance, don't hesitate to shoot us an email at BelkinCares@belkin.com, anytime.
I bought two identical Belkin Lightning Charge/Sync Docks, one for my iPhone 6 and one for my iPhone 6+. They work great, and as they are standing up next to one another on my desk, I never miss a notification message on either device. I can also easily find my fully charged phone now too.
Written by a customer while visiting belkin.com
Customer Rating
5
I love this little dock
on October 6, 2018
Posted by: Joe Mac
from Toronto
I bought this for my bedside table and it works amazing. I have an iPhone 7 with the apple leather case, so I don't have to take the case off before mounting. I wanted a dock which has a small footprint and I was planning to buy apple's lightning dock but settled for this one as this is like less than half the price. I was pleasantly surprised that this dock ticked all the boxes and is very practical to use.